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Associate Product Manager

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Shutterfly

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Product
  • Eden Prairie

AI generated summary

  • You need 3-5 years in product management, e-commerce experience, knowledge of headless CMS, strong analytical skills, stakeholder management, JIRA proficiency, and excellent communication abilities.
  • You will manage product roadmaps, gather requirements, align cross-functional teams, develop an AI strategy, identify features for growth, and plan A/B testing to inform product development.

Requirements

  • 3-5 years of product management experience supporting or managing a roadmap required.
  • Proven experience in the e-commerce industry.
  • Strong working knowledge of headless content management systems, including experience in implementing and migrating CMS platforms.
  • Strong analytical skills and ability to clearly communicate analysis to a broad audience.
  • Experience managing stakeholders and requirements, creating alignment across teams.
  • Highly proficient with JIRA or related project management systems and highly proficient in creating user stories for an agile development environment.
  • Experience with web analytics, A/B testing, and basic analysis as part of feature decision-making.
  • Experience in working with onshore and offshore teams.
  • Excellent communication, presentation, and problem-solving skills.

Responsibilities

  • Collaborate with business leadership to understand Shutterfly’s product vision, managing the roadmap for our content management system platform, including prioritization, metrics, and operations to meet business requirements.
  • Continually manage the overall product and project roadmaps including project management tasks such as sprint planning, capacity planning, daily status updates, removing blockers, and general problem resolution across internal engineering and external development partners.
  • Gather business/user requirements and success KPIs to build stories for Engineering, managing between internal and external resources based on business need. Work with the engineering team to develop and continually manage a well-groomed backlog.
  • Lead the orchestration of a complex cross-functional project, acting as the pivot point to align teams across engineering, business, and marketing.
  • Develop an understanding of Shutterfly’s customer base and category competitors to support developing the product roadmap.
  • Identify product features and enhancements to grow the business or create operational efficiencies in line with overall business strategy.
  • Identify opportunities to integrate AI into the business to grow the business and improve customer experience. Develop an AI roadmap for the future.
  • Anticipate and resolve resource gaps, obstacles, and timing issues. Ensure efficient use of company resources cross-functionally.
  • Partner with cross-functional teams.
  • Build out A/B testing plans and measure key projects to inform future roadmap planning and continued development efforts, growing to inform product strategy and roadmap planning.

FAQs

What is the primary responsibility of the Associate Product Manager at Shutterfly?

The primary responsibility of the Associate Product Manager is to lead and oversee the implementation of Shutterfly’s new content management system (CMS) for both web and app, ensuring key business requirements are met and supporting the migration from the current CMS.

What qualifications are required for this position?

Candidates should have 3-5 years of product management experience, proven experience in the e-commerce industry, and a strong working knowledge of headless content management systems.

What skills are essential for this role?

Essential skills include strong analytical ability, experience managing stakeholders and requirements, proficiency with project management systems like JIRA, experience with A/B testing and web analytics, and excellent communication and problem-solving skills.

Will the Associate Product Manager work with cross-functional teams?

Yes, the Associate Product Manager will partner with cross-functional teams, including engineering, business, and marketing, to ensure alignment and effective project execution.

What is the focus regarding AI in this role?

The role focuses on identifying opportunities to integrate AI into the business to enhance growth and improve customer experience, as well as developing a future AI roadmap.

How does Shutterfly approach diversity and inclusion in the workplace?

Shutterfly is committed to supporting a diverse and inclusive workforce, evaluating all applicants based on their qualifications without regard to personal characteristics protected by law.

Is prior experience in managing a roadmap required?

Yes, prior experience supporting or managing a roadmap is required, as it is crucial for overseeing the product development process effectively.

How are business/user requirements gathered for the CMS project?

Business/user requirements are gathered by collaborating with business leadership and utilizing success KPIs to build stories for the engineering team, while managing both internal and external resources based on business needs.

What methods are used to measure the success of projects?

The Associate Product Manager will build A/B testing plans and measure key projects to inform future roadmap planning and continued development efforts.

Does the role involve both onshore and offshore teams?

Yes, the role involves working with both onshore and offshore teams to ensure successful implementation and management of the CMS project.

We make life's experiences unforgettable!

Retail & Consumer Goods
Industry
10,001+
Employees
1999
Founded Year

Mission & Purpose

Shutterfly is an online platform that provides personalized photo products and services, helping people transform their memories into lasting keepsakes. The company allows customers to create custom photo books, cards, gifts, home décor, and more, using their own photos and designs. Shutterfly's mission is to inspire people to share life's joy by making it easy to preserve, enjoy, and share their favorite moments. The purpose is to empower creativity and connection through personalised products that celebrate life's special moments.