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Associate Professional, IT End Customer Sales

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Ingram Micro

2mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Chennai
    Remote

AI generated summary

  • You should possess strong communication skills, tech knowledge, CRM and sales abilities, a tech degree, 2 years of IT sales experience, and be willing to travel frequently. MBA is a plus.
  • You will build relationships with customers, pitch IT solutions, manage accounts, pursue sales goals, collaborate with teams, ensure customer satisfaction, and oversee timely collections.

Requirements

  • Good communication skills, verbal and written are required.
  • You should have ability to learn and grasp basics of technology solutions and changes in the tech landscape.
  • Skills in the areas of customer relationship management and effective selling will be critical. Role will require intense field work with daily meetings with end customers and partners.
  • Job will involve frequent travel within assigned territory.
  • You will need to be technology graduate with minimum 2 years’ experience in IT sales. MBA or equivalent qualification would be a plus.

Responsibilities

  • With a primary focus of building and maintaining relationships with assigned and new customers, you will be responsible for pitching Ingram’s various offerings and winning business across our broad range of product and services from the customer.
  • Your responsibilities will include
  • Profiling existing and new customer accounts, to estimate account potential.
  • Making presentations to customers and positioning Ingram as a complete provider of IT solutions.
  • Building pipeline of opportunities and improving win probability of each through focused sales efforts.
  • Winning profitable deals from managed accounts through deep engagement and negotiation.
  • Persistence in chasing sales goals while collaborating with different functions in Ingram, vendor and partner ecosystem, with objective to win deals.
  • Working closely with Ingram and vendor’s pre-sales to add technical and consultative value to customer with objective of getting preference over competition.
  • Liaison with key partners through whom customer’s business will get executed.
  • Proactive actions to keep customers satisfied and achieve high NPS scores.
  • Keeping oneself updated through regular training and self-development, especially vendor’s priority solutions and products.
  • Actively aligning with vendor managers, programs, marketing and other business development efforts.
  • Ensuring timely collections of accounts receivables from managed partners.

FAQs

What is the primary responsibility of this role?

The primary responsibility of this role is to manage and grow the business of Ingram’s products, solutions, and services in assigned end-customer accounts through select partners.

What are the key skills required for this position?

The key skills required include good communication skills (both verbal and written), customer relationship management, effective selling skills, and the ability to learn and grasp technology solutions and changes in the tech landscape.

Is travel required for this position?

Yes, the job will involve frequent travel within the assigned territory.

What qualifications are necessary for applicants?

Applicants should be technology graduates with a minimum of 2 years’ experience in IT sales. An MBA or equivalent qualification would be a plus.

What type of training and self-development is expected?

Employees are expected to keep themselves updated through regular training and self-development, particularly focusing on vendor’s priority solutions and products.

How does this role contribute to customer satisfaction?

The role involves proactive actions to keep customers satisfied and achieve high NPS scores through effective relationship management and service delivery.

Will the candidate be required to work closely with other functions within the company?

Yes, the candidate will need to collaborate with different functions in Ingram, as well as with vendors and partners, to win deals and achieve sales goals.

What is the nature of the work environment for this position?

The work environment involves intense fieldwork with daily meetings with end customers and partners.

Are there specific sales targets that need to be met?

Yes, persistence in chasing sales goals while building a pipeline of opportunities is essential for this role.

Is this job description exhaustive of all duties?

No, this is not a complete listing of job duties; it is a representation of the things you will be doing, and you may not perform all listed duties.

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Ingram Micro

IT Services and IT Consulting

Technology
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.