FAQs
What is the primary responsibility of the Associate Quality Assurance Administrator role?
The primary responsibility of the Associate Quality Assurance Administrator role is to provide quality control support, perform quality reviews, and ensure that control procedures are followed.
What qualifications are required for this position?
The required qualifications include 6+ months of Quality Assurance experience or equivalent demonstrated through work experience, training, military experience, or education.
What specific skills are necessary for this role?
Strong Excel skills (including Vlookup and data validation), familiarity with GSE guidelines, and excellent communication skills are necessary for this role.
Will this position involve customer interaction?
Yes, this position will involve working closely with both internal and external customers to meet their service needs.
What type of experience is preferred for candidates applying to this role?
Candidates are preferred to have 2-5 years of experience in a customer-facing mortgage background, with experience in client support roles.
What type of environment will I be working in?
You will be working in a fast-paced, customer-facing, and client support-based loan environment.
Are there any specific knowledge requirements for mortgage documentation?
Yes, candidates should be familiar with mortgage documentation such as Automated Underwriting Feedback, 1008, Investor Locks, Notes, and Deeds of Trust.
Is there an emphasis on diversity and inclusion in the hiring process?
Yes, Wells Fargo values diversity, equity, and inclusion and welcomes applications from all qualified candidates.
What is the posting end date for this job?
The job posting end date is December 17, 2024, but it may come down early due to the volume of applicants.
Does Wells Fargo have a drug-free workplace policy?
Yes, Wells Fargo maintains a drug-free workplace policy.