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Associate, Quality Services, AWS Connect

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Amazon

Yesterday

  • Job
    Full-time
    Entry & Junior Level
  • Research & Development
  • Chennai

AI generated summary

  • You need a bachelor's degree, knowledge of QA methodology and tools, and experience testing consumer devices.
  • You will execute test instructions, report results and deviations, understand changes in procedures, and follow defined processes related to application testing.

Requirements

  • Bachelor's degree
  • Knowledge of QA methodology and tools
  • Experience with testing consumer devices

Responsibilities

  • Gain understanding of the application test procedures and how to use applicable software and tools.
  • Execute test instructions and report test results accurately and promptly.
  • Report any deviations observed.
  • Understand any changes in test instructions related to their assigned work.
  • Follow defined processes to perform assigned work.

FAQs

What qualifications are required for the Associate, Quality Services position?

A Bachelor's degree is required for the position.

What is the primary responsibility of the Associate, Quality Services?

The primary responsibility is to perform manual test execution of documented task instructions and produce accurate test results.

What is the focus of the Quality Services organization?

The focus of the Quality Services organization is to provide manual testing support for Devices, Retail, and AWS products.

What is expected in terms of test execution and reporting?

You are expected to execute test instructions, report test results accurately and promptly, and report any deviations observed.

Is experience with consumer devices necessary for this role?

Yes, experience with testing consumer devices is required for this role.

How important is understanding the test instructions?

It is very important to understand any changes in test instructions related to your assigned work.

What type of work environment does the company promote?

The company promotes an inclusive culture that empowers employees to deliver the best results for customers.

What should I do if I need accommodations during the application process?

If you need accommodations during the application and hiring process, you can visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Are there specific tools or methodologies that I should be familiar with?

Yes, knowledge of QA methodology and tools is important for this position.

What processes should I adhere to in this role?

You should follow defined processes to perform your assigned work efficiently.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.