FAQs
What is the main purpose of this role?
The main purpose of this role is to execute and implement VFY R&D activities for product development, process development, and quality development, aiming for both customer satisfaction and increased profitability.
What are the key responsibilities related to new product development?
Key responsibilities include assisting the department head in collaborating with marketing, finance, production, and quality to prepare proposals for new product developments, executing product development plans on time, carrying out experiments, and analyzing results.
How do we handle customer complaints in this role?
Customer complaints are handled by coordinating with quality control for complaint investigation and analysis, visiting customers as needed, and providing technical support to external customers.
What role does this position play in process improvements?
This position involves working closely with other departments like production, engineering, and quality to improve existing processes by reviewing variables that impact efficiency and effectiveness.
What management systems will the individual be involved with?
The individual will work as a core team member for the implementation of the Integrated Management System (IMS) in the plant.
Are there specific safety activities associated with this role?
Yes, the individual will be an active member of the systematic improvement sub-committee and participate in various Workplace Management (WCM) activities, helping to implement a WCM culture and best safety practices in R&D.
What type of team collaboration is expected in this position?
The role requires extensive collaboration with cross-functional teams, including marketing, finance, production, and quality, for successful product and process development.
Is experience in research and development mandatory for this position?
While relevant experience in research and development is highly desirable, the willingness to learn and adapt can also be considered in the selection process.
What is the expected outcome of the R&D activities in this role?
The expected outcome is to achieve customer delight and enhance profitability through successful product and process development.