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AVP - Corp SRR

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Barclays

3mo ago

  • Job
    Full-time
    Expert Level
  • Banking & Finance
  • Chennai

AI generated summary

  • You need 10+ years of experience, 5+ in KYC management, team handling (10-15 people), strong risk/compliance knowledge, and high-level reporting skills.
  • You will analyze data, manage operations and teams, improve processes, ensure compliance, collaborate with stakeholders, mitigate risks, and support talent retention initiatives.

Requirements

  • A minimum of 10 years of total experience, with at least 5 years of experience in team handling, specifically in end-to-end KYC processes.
  • KYC Expertise: Candidates should have hands on experience in KYC management, corporate KYC, KYC Refresh, and onboarding.
  • Team Management: The ideal candidate should currently be handling a team of 10-15 people.
  • Strong exposure to risk management and compliance is required.
  • A solid understanding of reporting at a high level is also a key requirement.

Responsibilities

  • Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrics.
  • Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations.
  • Collaboration with internal stakeholders (including business leaders, project managers and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs.
  • Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality.
  • Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement.
  • Compliance with all regulatory requirements and internal policies related to customer experience.
  • Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas.
  • Management of attrition by working closely with HR in implementing retention initiatives for work force.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

FAQs

What is the minimum experience required for the AVP - Corp SRR position?

A minimum of 10 years of total experience is required, with at least 5 years specifically in team handling and end-to-end KYC processes.

Is experience in KYC management necessary for this role?

Yes, candidates should have hands-on experience in KYC management, including corporate KYC, KYC Refresh, and onboarding.

How large should my current team be to qualify for this role?

The ideal candidate should currently be handling a team of 10-15 people.

What kind of background in risk management is required?

Strong exposure to risk management and compliance is required for this role.

Will I need to collaborate with internal and external stakeholders?

Yes, collaboration with both internal stakeholders (including business leaders and project managers) and external stakeholders (such as vendors and service providers) is essential to support business operations.

Are there specific metrics I will be responsible for developing?

Yes, you will be responsible for the management and development of KPIs to measure the effectiveness of operation functions.

Is compliance with regulatory requirements part of the job responsibilities?

Yes, compliance with all regulatory requirements and internal policies related to customer experience is a key accountability of this role.

What are the expectations regarding team management in this position?

You will manage operational professionals, providing guidance, coaching, and support to improve the quality of your colleagues’ delivery.

What values do you expect all colleagues to demonstrate?

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset - to Empower, Challenge, and Drive.

Will I be involved in risk mitigation and policy development?

Yes, you will identify ways to mitigate risk and develop new policies and procedures in support of the control and governance agenda.

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Barclays

Finance
Industry
10,001+
Employees
1690
Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.