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B2B Restaurant Trainer (Temporary - 9 months) | TheFork

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Madrid
  • Quick Apply

AI generated summary

  • You should be self-motivated, problem-solver, experienced in B2B environments, fluent in Spanish and English, with teaching skills and restaurant knowledge. Salesforce knowledge is a bonus.
  • You will train new restaurants on software solutions, adapt pitches, promote digitalization, encourage service usage, identify upselling opportunities, and travel as needed for support.

Requirements

  • Self-motivation and a proactive attitude is key to being successful in the role
  • Pedagogical orientation
  • Problem-solving skills
  • Experience with e-learning platform and SAAS systems
  • Team player, Customer Orientation, Results-oriented, Dynamic and perseverant
  • Strong ability to influence at all levels, strong instruction and teaching skills
  • Previous experience of at least one year in a commercial, prospecting and customer management B2B online environment and / or leisure-restoration
  • Languages: Native in Spanish and High Level of English
  • Excellent communication and people skills
  • Serious and committed, with polite and positive attitude
  • Experience with restaurants
  • Knowledge of Salesforce a bonus

Responsibilities

  • The B2B Trainer will focus on training our new restaurants in our software solutions.
  • You have to adapt your pitch to many type of restaurants by phone; in the restaurant or running virtual trainings.
  • Getting our restaurants to understand that the digitalization of their establishment is a step for their development.
  • Make our restaurants change their way of working and use our services appropriately.
  • Create needs to upsell and cross-sell products.
  • Availability to travel.
  • The role requires the ability to work independently to meet individual goals as well as those of the wider team to support the Spanish region.

FAQs

What is the duration of the B2B Restaurant Trainer position?

The position is temporary and will last for 9 months.

Is this role focused on training in person or virtually?

The role involves training through various methods, including phone, in-person, and virtual training sessions.

What type of restaurants will I be training?

You will be training a variety of restaurants, adapting your pitch to different types according to their specific needs.

What skills are required for this position?

Candidates should have self-motivation, pedagogical orientation, problem-solving skills, and strong communication abilities, among other qualifications.

Will I need to travel for this job?

Yes, the role requires availability to travel for training sessions with restaurants.

What languages do I need to speak for this position?

You need to be a native Spanish speaker and have a high level of English proficiency.

What type of experience is preferred for applicants?

Applicants should have at least one year of experience in a commercial, prospecting, customer management B2B online environment and/or in the leisure-restoration sector.

Are there any benefits associated with this job?

Yes, the position includes benefits such as a flexible working environment, competitive salary, lunch vouchers, health insurance, and more.

What kind of training will I provide to the restaurants?

You will be training restaurants on TheFork's software solutions and helping them understand the importance of digitizing their operations.

Does TheFork promote diversity and inclusion in the workplace?

Yes, TheFork is committed to creating a highly inclusive working environment and encourages diverse perspectives and experiences.

Technology
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

Tripadvisor is a global company that operates a prominent online platform dedicated to travel and tourism. Their core function revolves around providing a comprehensive resource for travellers, offering user-generated reviews and ratings of hotels, restaurants, attractions, and travel experiences worldwide. The ultimate aim of Tripadvisor is to empower individuals with valuable insights and recommendations, enabling them to plan and make informed decisions for their journeys, while fostering a global community of travellers who share their authentic experiences to guide others in discovering exceptional destinations and experiences around the world.