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BA Customer Fulfilment Squad

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Expleo Group

12d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Dubai

AI generated summary

  • You should have strong Agile experience in banking, a techno-functional background, excellent communication skills, and be proactive in managing and delivering requirements.
  • You will gather requirements, create user stories, collaborate with design, manage stakeholder communication, oversee testing, handle change requests, track processes, and ensure solution efficacy post-launch.

Requirements

  • - Strong Agile experience with a proven track record in banking domains (Clearing, Lending, Trade Finance, Payments, Cards, Wealth Management).
  • - Techno-functional background with prior experience in Agile methodologies.
  • - Excellent communication skills with the ability to interact with mid to senior-level stakeholders.
  • - Self-driven and proactive in managing and delivering requirements.

Responsibilities

  • Requirements Discussions: Lead sessions with stakeholders to gather and document business requirements, ensuring alignment with business objectives and managing change processes.
  • User Stories & Acceptance Criteria: Translate business requirements into functional user stories and acceptance criteria, ensuring traceability and alignment with testing.
  • Design Briefing: Collaborate with the design team to ensure UI/UX meets business needs, providing feedback and updating requirements as needed.
  • Stakeholder Management: Act as a liaison between business units and IT, facilitating communication and ensuring stakeholder signoffs.
  • Testing & Validation: Oversee Business Acceptance Testing (BAT) and User Acceptance Testing (UAT), coordinating with business units to validate solutions.
  • Change Requests: Prepare, track, and communicate Project Change Requests (PCRs), ensuring timely approvals and impact assessments.
  • Operational Process Tracking: Support and track the documentation and sign-off of operational processes related to IT solutions.
  • Sanity Checks: Ensure solutions meet business needs before production, coordinating post-go-live sanity checks.

FAQs

What is the job title for this position?

The job title is Business Analyst – Digital Customer Onboarding.

Where is the job location?

The job location is Dubai.

What is the company name offering this position?

The company offering this position is Expleo Solutions Limited (formerly SQS India BFSI Limited).

What are the primary responsibilities of this role?

The primary responsibilities include leading requirement discussions, translating business requirements into user stories, collaborating with the design team, managing stakeholder communications, overseeing testing and validation, preparing change requests, tracking operational processes, and conducting sanity checks post-go-live.

What experience is required for this position?

The ideal candidate should have strong Agile experience and a proven track record in banking domains such as Clearing, Lending, Trade Finance, Payments, Cards, and Wealth Management.

Who should candidates contact for more information about the job?

Candidates should contact the Talent Acquisition Partner, Hema Javvadi, at hema.javvadi@expleogroup.com with their notice and salary expectations.

What qualifications are preferred for this role?

Preferred qualifications include a techno-functional background, excellent communication skills, and a self-driven, proactive approach to managing and delivering requirements.

Is this position immediate?

Yes, the position is for immediate joining.

Are there opportunities for career growth in this role?

Yes, being a Business Analyst in a dynamic company like Expleo Solutions Limited provides various opportunities for career growth and development in the banking and financial services domain.

What methodologies are emphasized in this job?

The job emphasizes Agile methodologies in managing projects and requirements.

Expleo Group

Think bold, act reliable

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses. Expleo benefits from more than 40 years of experience developing complex products, optimising manufacturing processes, and ensuring the quality of information systems. Leveraging its deep sector knowledge and wide-ranging expertise in fields including AI engineering, digitalisation, hyper-automation, cybersecurity and data science, the group’s mission is to fast-track innovation through each step of the value chain. As a responsible and diverse organisation, Expleo is committed to doing business with integrity and working towards a more sustainable and secure society. Expleo boasts an extensive global footprint, powered by 15,000 highly-skilled experts delivering value in 30 countries and generating more than €1 billion in revenue.