FAQs
What is the primary focus of the Participation & Experience Lead role?
The primary focus is to support the engagement of service users, families, and carers in all aspects of services, enhancing their experience and ensuring their voices are heard at both individual and service-wide levels.
What specific programs will the post holder be working on?
The post holder will be working on the Experts by Experience Programme and the Recovery College provision for inpatient service users, ensuring structured participation and support for recovery.
Who will the Participation & Experience Lead collaborate with?
The Lead will work with clinical, corporate, and operational colleagues to improve experiences and support for service users, families, and carers.
How does the Trust view family and carer engagement?
The Trust aims to integrate family and carer engagement throughout all team roles, rather than centralizing it in one individual role, to enhance visibility and drive improvements across the organization.
What is the Trust's commitment to diversity?
The Birmingham and Solihull Mental Health NHS Foundation Trust recognizes its culturally diverse population and aims to ensure that everyone can access the help they need, working towards inclusive and compassionate care.
Who can I contact for more information about the position?
For further details or informal visits, you can contact Sandra Baker, the Participation & Experience Manager, via email at sandra.baker3@nhs.net or by telephone at 07985882203.
What is the expected outcome of the Recovery College program implemented in secure care?
The expected outcome is to ensure equal access to learning opportunities for inpatient service users, supporting their recovery journey effectively.
How will the post holder be involved in monitoring progress?
The post holder will support the implementation and monitor progress against key milestones of the Trust Strategy, the Expert by Experience Programme, and the Family and Carer Strategy.