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Barista | Birmingham

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Blank Street

3mo ago

Applications are closed

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • Birmingham

Requirements

  • Experience in the customer service or hospitality industry
  • Availability that meets the needs of our cafes
  • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
  • Weekend and holiday availability preferred
  • You must be authorised to work in the UK
  • Who you are:
  • A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
  • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
  • Passionate about creating delicious coffee and other cafe beverages
  • A strong independent problem solver with proven multi-tasking and communication skills
  • Someone who is curious, adaptable and always willing to learn
  • Comfortable working in a team or independently
  • Comfortable maintaining store safety

Responsibilities

  • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
  • Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks
  • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
  • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
  • Adhere to Health and Safety Regulations and Food Safety Standards at all times
  • Full and complete knowledge and adherence to all product, service and brand training playbooks
  • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Application Process

  • Online Questionnaire
  • Recruiter Video Interview
  • Hiring Manager In-Person Interview
  • Offer

FAQs

What is the purpose of Blank Street?

At Blank Street, we aim to transform the high street grab-and-go coffee experience into one that emphasizes quality, hospitality, and joy, believing that great rituals enhance life.

What are the main responsibilities of a Barista at Blank Street?

Baristas are responsible for providing excellent customer service, preparing beverages using high-quality equipment, adhering to health and safety regulations, managing product waste, and participating in marketing initiatives to increase customer foot traffic.

What qualities do you look for in a Barista?

We seek friendly and enthusiastic team players who are passionate about customer service, reliable in managing time and priorities, adaptable and eager to learn, and capable of working both independently and in a team.

What are the working hour requirements for this position?

For part-time roles, a minimum of 24 hours per week is required, including availability on 3 days and 2 peak days (Friday, Saturday, Sunday). Full-time roles require 35 hours per week across 5 days, also with 2 peak days of availability.

Is previous barista experience necessary to apply?

While previous experience in customer service or hospitality is required, specific barista experience is not mentioned. However, a passion for creating delicious coffee and other café beverages is essential.

What benefits do Baristas at Blank Street receive?

Benefits include competitive pay, bi-weekly payments, a pension scheme, a barista training program with growth opportunities, unlimited drinks and free food while on shift, a 50% discount on food and drinks off-duty, and a referral incentive scheme.

What does the application process entail?

The application process includes an online questionnaire, a recruiter video interview, an in-person interview with the hiring manager, and a job offer if selected.

Are there specific health and safety regulations that Baristas must follow?

Yes, all Baristas must adhere to health and safety regulations and food safety standards at all times to ensure a safe and compliant working environment.

Can I apply if I am not authorized to work in the UK?

No, applicants must be authorized to work in the UK in order to be considered for the Barista position at Blank Street.

Blank Street

Great coffee, for everyone

Retail & Consumer Goods
Industry
201-500
Employees
2020
Founded Year

Mission & Purpose

Founded in the summer of 2020, Blank Street was born from the idea that great coffee should not come at a premium. We’re investing in the right things — better coffee, great baristas, local vendors and better value for our neighbors.