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Barrie Michaels - 3am Seasonal Service Team Member

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Michaels Stores

Aug 9

  • Job
    Full-time
    Entry Level
  • Barrie
  • Quick Apply

AI generated summary

  • You should have retail or customer service experience, be able to stand long hours, lift heavy boxes, and meet local legal age requirements. Must be at least 16 years old.
  • You will provide customer service, assist with stocking and recovery, complete transactions, promote programs, support unloads, and maintain store standards while ensuring a positive shopping experience.

Requirements

  • - Retail and/or customer service experience preferred
  • - Ability to remain standing for long periods of time
  • - Ability to move throughout the store
  • - Regular bending, lifting, carrying, reaching, and stretching
  • - Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • - If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available
  • - Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job
  • - Michaels requires all team members in this role to be at least sixteen (16) years or older

Responsibilities

  • Deliver friendly customer service, help customers shop our store, and find what they're looking for.
  • Ensure all customers receive a fast and friendly checkout experience.
  • Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
  • Help customers shop, locate products, and provide them with solutions
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production
  • Other duties as assigned

FAQs

What are the working hours for this position?

The position requires a 3am start on Wednesdays and a 5am start on all other days.

Is previous retail experience required for this job?

Retail and/or customer service experience is preferred, but not explicitly required.

What responsibilities does the Seasonal Service Team Member have?

Responsibilities include providing customer service, managing checkout experiences, assisting with product location, participating in the truck unload, and maintaining store recovery standards.

Are there physical requirements for this position?

Yes, candidates must be able to remain standing for long periods, lift heavy boxes, and perform regular bending, reaching, and stretching.

What is the age requirement for applicants?

Applicants must be at least sixteen (16) years or older.

Will I receive training for this role?

Yes, team members will be cross-trained in Custom Framing selling and production and may receive training for other duties as assigned.

What is the work environment like?

The work environment includes a public retail store setting that is mainly climate-controlled, though some stock rooms may not be, and outdoor work may be required for retrieving shopping carts or unloading trucks.

Do team members receive benefits?

Yes, members can review a comprehensive list of benefits at Michaels Benefits (MIKBenefits.com).

Is there a focus on safety in this role?

Yes, team members are expected to support shrink and safety programs as part of their responsibilities.

How should I proceed if I need assistance with the physical requirements of the job?

If you need help performing the essential functions of your job, please contact your supervisor so that reasonable accommodations can be discussed.

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Michaels Stores

Michaels. Everything to create anything.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.