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Bartender

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Rosewood Hotel Group

9d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Munich

AI generated summary

  • You must have bar or hospitality experience and a passion for the beverage sector.
  • You will ensure efficient bar service, manage inventory, handle guest inquiries and complaints, build customer relationships, take orders, and prepare mise-en-place as needed.

Requirements

  • Experience in a similar role within the bar or hospitality industry.
  • Passion for the bar and beverage sector.

Responsibilities

  • Assists with the smooth and efficient service of the Bar Operation to ensure that the Bar operate successfully, in accordance with the standard of the hotel and are individually profitable
  • Assists in Bar stock inventory and maintains an accurate inventory record.
  • Submits request for replenishing the beverage items in the Bar.
  • Ensures the delivery of brand promise and provides exceptional guest service at all times.
  • Provides excellent service to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Establishes a rapport with guests maintaining good customer relationships.
  • Takes guest order and serves items without unnecessary delay.
  • Presents menu/ drinks list, answers enquiries and makes suggestions regarding food, beverage and service to guests.
  • Takes orders and serves food and beverage to guest according to the established sequence and procedures.
  • Prepares mise-en-place according to the requirement and operation needs.

FAQs

What is the job title for this position?

The job title is Bartender.

Where is the job located?

The job is located at Rosewood Munich in Munich, Germany.

What type of employment is this role?

This is a full-time permanent position.

What department will I be working in?

You will be working in the Food & Beverage - Services department.

What are the key responsibilities of a bartender at Rosewood Munich?

Key responsibilities include assisting with bar operations, maintaining accurate inventory, providing exceptional guest service, taking orders, and preparing mise-en-place according to operational needs.

Is prior experience required for this role?

Yes, experience in a similar role within the bar or hospitality industry is preferred.

What personal qualities are sought after in a bartender?

A passion for the bar and beverage sector, strong customer relationship skills, and the ability to handle guest complaints courteously are valued qualities.

What type of environment will I be working in?

You will be working in a vibrant and high-end environment within a luxury hotel that features a bar and dining venues.

When did Rosewood Munich open?

Rosewood Munich opened in Autumn 2023.

What amenities and features does Rosewood Munich offer?

Rosewood Munich offers spacious guestrooms and suites, a lobby lounge, two distinct dining venues, a full-service spa, an indoor pool, fitness area, and extensive spaces for meetings and events.

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Rosewood Hotel Group

Retail & Consumer Goods
Industry

Mission & Purpose

Rosewood Hotel Group is a global luxury hotel management company that operates a collection of unique, ultra-luxury properties across the world. Their mission is to create timeless, personal, and inspiring travel experiences for their guests, with a focus on exceptional service, rich cultural connections, and a commitment to environmental sustainability. The purpose of Rosewood is to redefine luxury hospitality by delivering memorable and personalized experiences that reflect the local culture and surroundings of each property.