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Bartender

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Byrne Hotel Group

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Galway

AI generated summary

  • You need bartending experience, cocktail knowledge, strong customer service, teamwork, attention to cleanliness, problem-solving skills, and financial detail. Must attend training as required.
  • You will prepare drinks, maintain cleanliness and stock, ensure guest satisfaction, assist with deliveries, attend training, report equipment issues, and follow financial procedures.

Requirements

  • Experienced Bartender
  • - Previous bartending experience in a busy environment
  • - Strong knowledge of cocktails and beverage preparation
  • - Excellent customer service and communication skills
  • - Ability to work as part of a team
  • - High standards of cleanliness and organisation
  • - Ability to handle guest concerns and requests effectively
  • - Willingness to attend training sessions as required
  • - Attention to detail in financial procedures and billing

Responsibilities

  • Meeting and exceeding Guests expectations regarding cocktails and beverages.
  • Preparation of all drink garnishes and keeping the garnish station continuously stocked during shifts.
  • Responsible for keeping the bar area clean and organised, maintaining all sanitation standards of the hotel
  • Co-operation and good communication with your colleagues whilst on duty is essential in order to maintain a good team morale and teamwork throughout the hotel as a whole.
  • Ensuring accurate, knowledgeable, and thorough service of cocktails and beverages to all guests.
  • Ability to ascertain guest satisfaction, confidently offering suggestions, and responding urgently and appropriately to guest concerns and requests
  • Assisting with Bar Deliveries and the maintenance of stock.
  • Attendance at training as when it is deemed necessary by your departmental Manager or the Hotel Manager is essential
  • Ensure defective or faulty equipment is reported and follow up on any maintenance issues to ensure they are rectified in a timely manner
  • Ensure all financial procedures, especially around guest billing are followed and shifts are closed out and balanced.

FAQs

What are the main responsibilities of a Bartender at the hotel?

The main responsibilities include providing friendly and efficient service to guests, preparing drink garnishes, maintaining cleanliness and organization of the bar area, ensuring accurate service of cocktails and beverages, assisting with bar deliveries, attending training sessions, reporting maintenance issues, and following financial procedures for guest billing.

Is prior experience required for this Bartender position?

Yes, the position requires an experienced bartender to meet the expectations of providing excellent service to hotel guests.

What benefits does the hotel offer to its bartenders?

The hotel offers benefits such as company events, food allowance, and opportunities for training and development.

Do bartenders need to participate in training?

Yes, attendance at training sessions as deemed necessary by the departmental Manager or the Hotel Manager is essential.

How does the hotel handle guest feedback and concerns?

Bartenders are expected to ascertain guest satisfaction and respond urgently and appropriately to guest concerns and requests.

Is teamwork important in this role?

Yes, cooperation and good communication with colleagues are essential to maintain strong team morale and teamwork throughout the hotel.

What is expected regarding cleanliness and sanitation in the bar area?

Bartenders are responsible for keeping the bar area clean and organized, maintaining all sanitation standards of the hotel.

How are financial procedures handled during shifts?

Bartenders are required to ensure all financial procedures, especially around guest billing, are followed, and shifts are closed out and balanced accurately.

What type of events does the hotel organize?

The hotel hosts company events as part of its benefits for employees.

Are there opportunities for career development in this position?

Yes, there are opportunities for training and development to help bartenders advance their careers within the hotel.

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Byrne Hotel Group

A unique collection of family owned hotels & guests houses in Ireland & UK offering Irish Hospitality at it’s best.

Travel & Leisure
Industry
201-500
Employees
1998
Founded Year

Mission & Purpose

Byrne Hotels operates a portfolio of premium hotels and hospitality venues, focusing on delivering exceptional guest experiences through high standards of service and comfort. Their ultimate mission is to provide outstanding hospitality that exceeds guest expectations, fostering memorable stays and positive experiences. Their purpose is to enhance the travel and leisure experience by offering top-quality accommodations and personalized service, contributing to the local economy and setting industry benchmarks for excellence.