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Benefit Specialist

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Agiliti

10d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Accounting & Tax
  • Eden Prairie
  • Quick Apply

AI generated summary

  • You need a bachelor's in HR or related field, 2 years of benefits admin experience, strong Excel skills, HRIS experience, and knowledge of COBRA, FMLA, ADA, ERISA, HIPAA, 401(k), and ACA.
  • You will assist employees with benefit inquiries, manage claims and invoicing, coordinate leaves of absence, support accommodations, execute open enrollment, and handle employee communications.

Requirements

  • - Bachelor’s degree in Human Resources, Benefits, or other related field.
  • - At least 2 years of experience in Benefits Administration.
  • - Ability to work well with numbers and details.
  • - Demonstrates proficiency in Microsoft Excel, Word, and PowerPoint.
  • - Experience working with Benefits Administration System or HRIS as a user and an administrator.
  • - Strong customer service orientation. Demonstrated ability to interact effectively with all employee levels.
  • - Demonstrated ability to handle multiple and varied projects.
  • - Handles confidential information with the utmost judgment and discretion.
  • - Ability to communicate effectively, both orally and in writing, with a wide variety of customers, company personnel, and others.
  • - Ability to effectively create and present to audiences on benefit related topics.
  • - Working knowledge of COBRA, FMLA, ADA, ERISA, HIPAA, 401(k) and ACA regulations.

Responsibilities

  • Provides excellent and timely service to employees on all benefits-related questions including answering incoming benefit questions/inquiries, performing research in order to answer/resolve issues, and managing the benefits inbox, benefits phone line, Service Now requests and voicemail messages.
  • Provides new employees with benefits educational materials to support understanding of and value of benefit offerings. Works closely with Talent Acquisition and HR Directors (HRBPs) to ensure necessary benefit and enrollment information is provided to candidates, new employees, and newly benefit eligible employees as part of the onboarding process.
  • Monitors vendor emails for action required and/or errors to be addressed.
  • Assists with weekly claim process by saving claims files and sending to Accounting for payment.
  • Assists with invoicing by saving all invoices to be paid.
  • Handles all questions from FSA/HSA/COBRA provider including by not limited to making corrections, reporting and entering COBRA subsidies.
  • Acts as the day-to-day contact for leaves of absence (LOA) as questions arise with LOA/Disability vendor, from HR Directors (HRBPs) or Workers’ Compensation carriers. Escalates LOA issues with vendor and other parties as needed to ensure any challenges are appropriately addressed.
  • Issues benefit premium invoices to employees on leaves of absences and tracks payments including submitting to accounting and updating Payroll Team.
  • Assists with facilitating the company’s interactive process as it relates to employee accommodation requests or needs.
  • Ensures accommodation requests and the associated processes are consistent and in alignment with the Americans with Disability Act (ADA).
  • Provides necessary communication to managers and HRBPs on a need to know basis as it relates to an employee’s request for accommodation.
  • Researches and provides input on feasibility of accommodation requests by working vendors, managers, employees, and other disability resources.
  • Manages social event budget and orders flowers as requested.
  • Works with benefits team to facilitate successful execution of annual open enrollment.
  • Coordinates and executes mass employee communications (voicemail reminders, text messages, emails, letters).
  • Handles data entry, employee file requests, adjustments to time off programs and pull documents from archived employee files.
  • Goes through Benefit mail and handles ongoing mailing to current and former employees including but not limited to term notices, ACA marketplace notice, 401(k) disclosures and state specific notices.
  • Acts as the primary point of contact for employee questions on benefit platform.
  • Performs special projects for the Total Rewards team.
  • Works with others in department to answer any general department questions and performs back up responsibilities for others on the team as needed or assigned.
  • Keeps manager informed of important developments, potential problems, and related information necessary for effective management. Coordinates and communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach.
  • Performs related work as apparent or assigned.

FAQs

What is the primary responsibility of a Benefits Specialist at Agiliti?

The primary responsibility of a Benefits Specialist at Agiliti is to provide excellent and timely service to employees regarding all benefits-related questions, including managing inquiries, assisting with the onboarding process, and overseeing various benefits administration tasks.

What qualifications are required for the Benefits Specialist position?

Candidates must have a Bachelor’s degree in Human Resources, Benefits, or a related field and at least 2 years of experience in Benefits Administration.

Is experience with Benefits Administration Systems necessary for this role?

Yes, experience working with Benefits Administration Systems or HRIS as a user and administrator is required.

What skills are important for a Benefits Specialist?

Important skills include a strong customer service orientation, proficiency in Microsoft Excel, Word, and PowerPoint, the ability to work well with numbers and details, and excellent oral and written communication abilities.

Will the Benefits Specialist have any physical demands to meet?

Yes, the role may require frequent sitting, hand movement, and occasional lifting of up to 10 pounds.

Is there any training provided for new employees in terms of benefits education?

Yes, the Benefits Specialist is responsible for providing new employees with educational materials to support their understanding of benefit offerings during the onboarding process.

What type of benefits does Agiliti offer for employees?

Agiliti offers a robust suite of benefits including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, a 401K savings plan with employer match, paid time off, tuition reimbursement, and wellness programs.

How does the Benefits Specialist manage inquiries and claims?

The Benefits Specialist manages inquiries by answering benefit questions, researching issues, and overseeing the claims process by saving claims files and coordinating with Accounting for payments.

Is there a need for knowledge of specific regulations in this role?

Yes, a working knowledge of COBRA, FMLA, ADA, ERISA, HIPAA, 401(k), and ACA regulations is important for the Benefits Specialist position.

How does Agiliti ensure equal employment opportunities?

Agiliti provides equal employment opportunities to all employees and applicants without regard to various protected characteristics and strictly prohibits any form of retaliation against individuals who report violations of this policy.

Agiliti

Every interaction has the power to change a life

Manufacturing & Electronics
Industry
5001-10,000
Employees
1939
Founded Year

Mission & Purpose

Agiliti is a company of 5,500+ passionate equipment management experts who believe every interaction has the power to change a life. We’ve built a brand that’s dedicated to optimizing clinical outcomes while relentlessly improving economic outcomes for our customers.