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Benefits Administrator

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Alameda Health System

1mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You need a high school diploma, preferably a bachelor's in a relevant field, 3 years of employee benefits experience, and CEBS certification; union and healthcare experience is a plus.
  • You will administer employee benefit programs, maintain HRIS data, provide support during orientations, ensure compliance, and liaise with insurers while upholding confidentiality and service excellence.

Requirements

  • High School diploma or equivalent.
  • Bachelor’s Degree in Business, Industrial Relations or Human Resources preferred.
  • Three years employee benefits related experience in mid-sized organization with increasing responsibility.
  • Union environment and Health care experience is preferred.
  • Certified Employee Benefit Specialist (CEBS) designation.

Responsibilities

  • Administer health and welfare and retirement plans and other employee benefit programs in compliance with applicable laws and policies. Answer routine questions related to technical information and functional guidance from employees and managers. Escalate non-routine questions to the Senior Benefits Administrators or Employee Benefits Manager. Support high levels of customer service through the timely delivery of accurate information and timely processing of transactions.
  • Interact and maintain excellent relationships with insurers and third party administrators to support compliance and high levels of service are provided to AHS and its employees.
  • Interact on a day to day basis with other employee benefits team members to insure the consistent and timely flow of work. Develop and maintain excellent working relations with all members of Human Resources to support compliance and deliver high levels of service to AHS and its employees.
  • Maintain current knowledge of employee benefit issues and regulations.
  • Maintain current knowledge of insurance certificates, summary plan descriptions, and summary annual reports. Advise Employee Benefits Manager of any need for change.
  • Maintain employee benefits data in HRIS system. Prepare and audit detailed benefit reports to monitor compliance and ensure timely processing.
  • Maintain strict confidentiality with respect to any and all employee information or manager action.
  • Participate on teams, committees and projects and perform other duties as assigned.
  • Review employee benefit plan descriptions and communication materials. Draft communication and training materials related to employee benefits for review and approval by the Employee Benefits Manager. Provide support (training and information) to employees during new hire orientation, open enrollment, and at other times as needed. Participate in periodic benefit fairs to reinforce employee understanding.
  • Review Employee Benefit policies, practices and procedures for all plans sponsored by AHS to support compliance with applicable laws and regulations and consistency with plan documents, insurance contracts and Memos of Understanding.

FAQs

What is the main role of a Benefits Administrator?

The main role of a Benefits Administrator is to administer health and welfare and retirement plans and other employee benefit programs while ensuring compliance with applicable laws, regulations, and organizational policies.

What educational qualifications are preferred for this position?

A Bachelor’s Degree in Business, Industrial Relations, or Human Resources is preferred, but a High School diploma or equivalent is required.

How many years of experience are needed for this role?

The position requires a minimum of three years of employee benefits-related experience in a mid-sized organization with increasing responsibility.

Is experience in a union environment preferred for this position?

Yes, experience in a union environment and in healthcare is preferred.

What certification is preferred for candidates applying for the Benefits Administrator position?

The preferred certification for candidates is the Certified Employee Benefit Specialist (CEBS) designation.

What geographic location is this job posted in?

The job is located in Oakland, CA.

What are the working hours for this position?

This position is full-time and operates during the day.

Will the Benefits Administrator interact with employees in their role?

Yes, the Benefits Administrator will provide guidance and support to employees regarding benefit policies and procedures.

What type of reports will the Benefits Administrator be responsible for preparing?

The Benefits Administrator will prepare and audit detailed benefit reports to monitor compliance and ensure timely processing.

Is maintaining confidentiality a requirement for this job?

Yes, maintaining strict confidentiality regarding employee information and manager actions is a critical requirement of this position.

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Alameda Health System

Caring, Healing, Teaching, Serving All

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Alameda Health System is the East Bay's premier patient and family-centered care system. Our trauma center and teaching hospital are considered among the best in the country. We are committed to continually improving health through individual patient experiences. Our mission, Caring, Healing, Teaching, Serving All, speaks to the vital role we play in the community and the critical responsibility we accept in promoting wellness, eliminating disparities and optimizing the health of a diverse East Bay. Our facilities include the Wilma Chan Highland Hospital Campus, a regional trauma center and teaching hospital, John George Psychiatric Hospital, an acute and emergency care facility, Fairmont Hospital, an acute rehabilitation hospital and skilled nursing facility, longtime community-based hospitals San Leandro Hospital and Alameda Hospital and four neighborhood-based community Wellness Centers located in Oakland, Newark and Hayward.