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Benefits Coordinator (Hybrid work location Blue Bell PA)

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BrightView Landscapes

1mo ago

  • Job
    Full-time
    Junior Level

AI generated summary

  • You need a Bachelor's degree, 1-2 years in benefits administration, bilingual in English and Spanish, strong multi-tasking, communication skills, and willingness to work onsite 3 days a week.
  • You will manage benefit data, assist with enrollments, handle inquiries, process claims, oversee billing, support programs, translate documents, and maintain documentation and resources.

Requirements

  • Bachelor's Degree or equivalent experience required
  • Bilingual English and Spanish speaker
  • Minimum 1-2 years of experience in the analysis, support, and/or administration of employee benefit programs
  • Demonstrated ability to manage multiple, high priority tasks and adjust to shifting priorities, while meeting deadlines
  • Strong problem-solving and multi-tasking skills
  • Good communication, presentation, and interpersonal skills; demonstrated ability to produce clear and effective written communication to diverse audiences
  • Intermediate software skills including HR information systems, Microsoft Outlook, Excel, Word, and PowerPoint
  • Willingness and ability to work onsite at the Blue Bell PA headquarters a minimum of 3 days per week.

Responsibilities

  • Handle various benefit data research and verifications, including benefit eligibility inquiries, retroactive deductions, and Medicare/Medicaid/CHIP forms
  • Responsible for the maintenance and accuracy of benefit data in the HRIS system and creating related reports, as needed
  • Process medical child support orders (QMCSO) in partnership with our payroll department and Qualified Life Events in partnership with our broker
  • Own and manage the benefits shared email box
  • Communicate dependent verification letters and answer all associated questions from team members and HR Business Partners
  • Manage the Tuition Reimbursement program, including review of incoming forms and processing payments
  • Manage benefit department billing, including but not limited to self-bill reporting, Accounts Payable invoice coordination, and bill payment tracking
  • Assist with tracking and reconciliation of benefit claims and expense data
  • Manage state paid family and disability leave benefits, including forms and on-line accounts
  • Support Open Enrollment and New Hire Enrollment, including team member questions and communication review
  • Handle team member questions from Spanish-speaking population and assist in translating English benefit documentation into Spanish
  • Manage the internal Benefit Line and answer questions/coordinate callers to appropriate benefit resources
  • Oversee the benefits network drive structure and benefits intranet page content
  • Process life insurance claims and provide benefit-related beneficiary information
  • Process the weekly data discrepancy file from the benefit administration system, including follow-up with the branches for missing information and data questions
  • Create and maintain documentation of ongoing processes and procedures
  • Support and assist the Benefits Team on special projects and high-volume, day-to-day overflow as needed

FAQs

What is the work location for the Benefits Coordinator position?

The work location is hybrid, with a minimum of 3 days per week onsite at the Blue Bell, PA headquarters.

What are the primary responsibilities of the Benefits Coordinator?

The Benefits Coordinator supports various aspects of the Benefits Team, including managing benefit data, processing claims, overseeing the Tuition Reimbursement program, and assisting with Open Enrollment among other tasks.

What qualifications are required for this position?

A Bachelor's Degree or equivalent experience is required, along with 1-2 years of experience in the analysis, support, and/or administration of employee benefit programs.

Is bilingualism required for this role?

Yes, being a bilingual English and Spanish speaker is required for effective communication with team members.

Will I be handling sensitive information in this role?

Yes, the Benefits Coordinator will process life insurance claims, manage benefit data, and handle inquiries related to sensitive benefits information.

Are there opportunities for growth in this role?

Yes, BrightView emphasizes career and personal development, offering a supportive environment to help team members grow in their careers.

What software skills are necessary for this position?

Intermediate software skills in HR information systems, as well as proficiency in Microsoft Outlook, Excel, Word, and PowerPoint are required.

Are there benefits included with this position?

Yes, employees may be eligible for benefits and perks such as paid time off, health and wellness coverage, and a 401k savings plan.

How will communication occur between the Benefits Coordinator and team members?

The Benefits Coordinator will manage the benefits shared email box, answer questions through the internal Benefit Line, and communicate directly with team members regarding benefits inquiries.

Is experience in a similar role necessary?

While a minimum of 1-2 years in benefits analysis or administration is required, related experience can be valuable to succeed in this role.

BrightView Landscapes

Science & Healthcare
Industry
10,001+
Employees
1939
Founded Year

Mission & Purpose

BrightView takes pride in providing the highest-quality landscape and snow services with a worry-free, dependable service commitment. As the nation’s leading landscape services company, our more than 22,000 team members consistently bring excellent landscapes to life at thousands of clients’ properties, fostering collaborative relationships to drive clients’ success. With comprehensive capabilities serving the entire lifecycle of a property’s landscape, BrightView is a single-source solution for its client’s landscape needs. The best teams are created and maintained here. Great work starts with great people. At the top of our industry, BrightView prides itself on hiring good-natured, motivated, and capable individuals. Given the resources to grow, our dedicated team makes lasting impacts on the earth, the company, and on each other. The prestige of a national corporation with the care of a family-run atmosphere, BV merges industry leading innovation with direct mentorship and teamwork – and the results are picture perfect. In 2014, Brickman and ValleyCrest combined to form BrightView, uniting under the shared belief that caring for our team members and our clients should always be at the heart of what we do. Through consistent excellence, proactive service, and a steady client focus, BrightView is delivering brighter futures—every day, everywhere, and with everyone.