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BMW Certified Technician

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BMW Group

24d ago

  • Job
    Full-time
    Mid & Senior Level
  • Engineering
    IT & Cybersecurity

AI generated summary

  • You must have NVQ Level 3 or equivalent, BMW Certification, fault diagnosis skills, strong customer service, teamwork, and organizational abilities, plus a passion for BMW technology.
  • You will efficiently perform service, diagnostics, and repairs, ensuring all work meets manufacturer standards and complete necessary reports and checklists.

Requirements

  • NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Centre (ideally in a Prestige centre) and be highly skilled at fault diagnosis.
  • BMW Certification
  • Technical knowledge and passion for BMW products and technology.
  • Highly skilled at fault diagnosis.
  • Deliver first time fix to meeting customer satisfaction.
  • Ability to work autonomously.
  • Ability to work within given timescales and complete a wide range of tasks.
  • Ability to comply with warranty write ups.
  • To ensure all chargeable labour and workshop consumables are recorded on the job card.
  • Highly motivated, team player that offers help and support to other, attention to detail.
  • Willingness to learn and develop personal knowledge, and keep up-to-date with complex/technical/product information, in order to improve profitability.
  • An outstanding attitude and passion for customer service.
  • An enthusiastic, dynamic and team-orientated personality.
  • Ability to deal with customers when necessary.
  • Strong interpersonal and presentation skills.
  • Strong organisational and prioritisation skills.
  • Thorough knowledge of computer applications and diagnosis equipment.

Responsibilities

  • To carry out service, diagnostic and repair work efficiently and competently to complete repair orders to Manufacturer standards, including service check sheets, battery test reports, printouts when required from manufacturer’s diagnostic equipment and all other necessary reports.

FAQs

What qualifications do I need to apply for the BMW Certified Technician position?

You need to have NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) and BMW Certification, along with extensive experience working in a Franchised Centre, ideally in a Prestige centre.

Is there any specific training provided for this role?

Yes, ongoing training and development is provided at the BMW Group UK Academy.

What is the work environment like at Halliwell Jones Chester?

The positions are located in a fantastic facility consisting of a recently modernised Aftersales Centre and Bodyshop, providing a state-of-the-art working environment.

What are the opportunities for career advancement in this position?

There are great career progression opportunities available within the company.

How many holidays do employees get per year?

Employees receive 22 days of holiday plus bank holidays, as well as an additional day off for their birthday.

Are there any employee benefits related to car usage?

Yes, employees can access a salary sacrifice scheme that allows them to have 2 cars per employee, including a brand new BMW or MINI after 6 months of employment.

Is customer service a part of this role?

Yes, an outstanding attitude and passion for customer service is required, and the role may involve dealing with customers when necessary.

What skills are important for this Technician role?

Important skills include fault diagnosis, strong interpersonal and presentation skills, attention to detail, strong organisational and prioritisation skills, and technical knowledge of BMW products.

How do I ensure accurate recording of labor and workshop consumables?

You will need to ensure that all chargeable labour and workshop consumables are recorded on the job card as part of your responsibilities.

Is team collaboration encouraged in this role?

Yes, being a highly motivated team player who offers help and support to others is encouraged.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.