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BMW Used Car Sales Executive

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BMW Group

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must have excellent sales and customer service skills, strong communication and organizational abilities, a customer-centric attitude, and be willing to learn while meeting sales targets.
  • You will achieve sales targets for vehicles, collect and follow up on prospect contact details, and ensure compliance with policies and regulations.

Requirements

  • Excellent sales, communication, negotiating and influencing skills.
  • Proven excellent customer service skills with a commitment to providing the best possible standard of customer service.
  • Strong presentation, organisational and prioritisation skills.
  • Good judgement and ability to act with discretion, diplomacy and tact are essential.
  • Ability to remain calm, well organised and confident, particularly when working to demanding deadlines.
  • Customer Centric Attitude.
  • Ability to meet sales targets.
  • An outstanding attitude and passion for sales and customer service.
  • An enthusiastic, dynamic and team orientated personality that offers help and support to others with ability to take direction and assist their colleagues when necessary.
  • Ability to work autonomously when necessary.
  • Willingness to learn and develop, and keep up-to-date with complex/technical/product information.
  • Ability to work weekends and bank holidays.
  • Thorough knowledge of computer applications (MS Office, Drive).

Responsibilities

  • To achieve agreed sales targets for new and/or used cars, within defined operating and financial guidelines.
  • To request from all prospects/visitors to the centre who might show an interest in purchasing a vehicle, their contact details, i.e. name, address, email and two contact telephone numbers, and to follow up within a maximum 24 hour period.
  • To contribute to the development of plans, policies and procedures as required to ensure the achievement of all sales tasks smoothly and in a timely manner.
  • Adhering to all financial compliance and FCA regulations.

FAQs

What is the primary role of a BMW Used Car Sales Executive at Halliwell Jones (Warrington) Ltd?

The primary role is to achieve agreed sales targets for used cars, engaging with prospects, following up on leads, and adhering to financial compliance and FCA regulations.

What are the essential skills required for this position?

Essential skills include excellent sales, communication, negotiating, influencing, and customer service skills, along with strong presentation, organisational, and prioritisation abilities.

Is there an opportunity for professional development in this role?

Yes, there is specialist training with BMW UK, ongoing development, and an achievable career path provided.

What is the working pattern for this position?

The working pattern is a 5-day week, arranged over a 2-week period, including availability to work weekends and bank holidays.

Does the company offer any additional perks?

Yes, employees enjoy 22 days of holiday plus bank holidays and their birthday off, as well as participation in a Life Assurance Scheme.

What kind of environment does Halliwell Jones (Warrington) Ltd provide its employees?

The company offers a state-of-the-art facility and a friendly, family-run business culture.

Are there any expectations regarding customer follow-ups?

Yes, there is an expectation to follow up with all prospects/visitors within a maximum of 24 hours after initial contact.

Do BMW Used Car Sales Executives need to have knowledge of computer applications?

Yes, candidates need thorough knowledge of computer applications, specifically MS Office and Drive, to perform their duties effectively.

What qualities are important for maintaining customer relationships in this role?

A customer-centric attitude, excellent judgment, discretion, diplomacy, and a calm demeanor under pressure are essential for maintaining positive customer relationships.

Is experience in sales necessary for this position?

Yes, proven experience in sales and a passion for sales and customer service are crucial for success in this role.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.