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Branch Sales Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need great customer service skills, adaptability, resilience, high energy, and a friendly personality to thrive in a fast-paced environment and build strong relationships with customers.
  • You will deliver excellent customer service, handle requests, prepare quotes, assist with purchases, ensure safe product movement, and adhere to all safety policies and procedures.

Requirements

  • This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.
  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.

Responsibilities

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

FAQs

What is the role of a Branch Sales Assistant at Travis Perkins?

The Branch Sales Assistant is responsible for providing exceptional customer service, handling requests, preparing quotes, and ensuring the safe movement of products around the branch.

Is previous experience required for this position?

No previous experience is necessary; the company values the ability to provide great customer service and will teach you the rest.

What skills are essential for this job?

Essential skills include being adaptable, resilient, having high energy and drive, as well as possessing a friendly and outgoing personality to build strong customer relationships.

What type of training is provided for new employees?

New colleagues are encouraged to enroll in a TP development scheme, with a personalized development plan to support their career progression within the company.

What benefits does Travis Perkins offer to its employees?

Benefits include competitive pay, a discretionary annual bonus, contributory pension, life assurance, sharesave scheme, employee discounts, and online discounts at various leading retailers.

What are the working conditions like for a Branch Sales Assistant?

The working conditions involve a dynamic and fast-paced environment where employee safety and customer service are prioritized.

How does Travis Perkins support inclusion in the workplace?

Travis Perkins is committed to being a truly inclusive employer, fostering an environment where everyone feels safe, welcome, and able to be their authentic selves.

What is the culture like at Travis Perkins?

Despite being a large company, Travis Perkins maintains the values of a family-run business and has a forward-thinking mindset, fostering a positive working environment.

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk