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Broker Dealer Cashiering Associate III

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Principal Financial Group

2mo ago

Applications are closed

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
  • Des Moines

Requirements

  • High school diploma or equivalent required. Associate or Bachelor’s degree is preferred.
  • 3+ years’ related work experience.
  • Must become an associated person of Principal Securities and having your SIE, Series 6 licensing is highly preferred or need to obtain within the first 12 months.
  • Requires a high degree of accuracy with a strong attention to detail.
  • Must have basic typing and 10-key skills.
  • Must be able to work independently in a fast-paced work environment.
  • Excellent oral and written communication, organizational, problem solving, prioritization, interpersonal and time management skills necessary.
  • Requires basic computer skills and the ability to learn business unit software.
  • Requires strong organizational skills and ability to prioritize daily work.
  • Good communication and teamwork skills required.
  • Attention to detail and able to handle heavy work volume important.

Responsibilities

  • Provide service to broker dealer customers and registered representatives through various means including written correspondence, email, phone, internet, and fax.
  • Process time sensitive tasks with a high level of accuracy while maintaining high level of performance.
  • Ensure accurate and correct paperwork is received and handled appropriately utilizing available resources to research more complex requests.
  • Communicate and collaborate with teammates throughout the day to complete all tasks.
  • Provide service on the Cashiering team as needed to maintain workload balance and meet Service Level agreements. This could include but is not limited to: complete check deposit, process all nonqualified requests, death and divorce requests, journals, collateral requests, gifting of stock/mutual funds. Process all qualified requests: recharacterizations, Roth conversions, death and divorce requests, tax withholding journals, journals between retirement accounts. All approvals (transactions, periodic plans, and standing instructions) and notifications from clearing firms (checks, wires, and other complex issues). Quality Control for all levels of the cashiering team. Basic training/overviews for new employees. Salesforce monitoring/processing. Serve as a resource for department questions. Assist with more complex issues and help with projects
  • Perform other job-related duties and special projects as assigned.

FAQs

What are the primary responsibilities of a Broker Dealer Cashiering Associate III?

The primary responsibilities include providing support to the Cashiering Team, servicing broker dealer customers and registered representatives through various channels, processing time-sensitive tasks with accuracy, handling paperwork correctly, collaborating with teammates, maintaining workload balance on the Cashiering team, and addressing special projects as assigned.

What qualifications are necessary for the position of Broker Dealer Cashiering Associate III?

A high school diploma or equivalent is required, while an Associate or Bachelor’s degree is preferred. Candidates should also have 3+ years of related work experience and must become an associated person of Principal Securities, obtaining SIE and Series 6 licensing within the first 12 months.

What skills are important for a successful Broker Dealer Cashiering Associate III?

Important skills include a high degree of accuracy and attention to detail, basic typing and 10-key skills, excellent communication (oral and written), organizational and problem-solving abilities, and the capacity to prioritize tasks and work independently in a fast-paced environment.

Will I have to handle complex requests in this role?

Yes, you will be required to handle more complex requests and serve as a resource for teammates, assisting them with complicated issues while also participating in Salesforce monitoring and processing.

Is prior industry experience required for this position?

Yes, the position requires a minimum of 3 years of related work experience in the brokerage or financial services industry.

What kind of training will I receive if I am hired?

You will receive basic training and overviews for new employees, and you may also assist in the training of others, particularly in areas relevant to the Cashiering team's operations.

How is performance measured in this role?

Performance is typically measured by the accuracy and efficiency of processing tasks, the ability to maintain high service levels in customer interactions, and the effective handling of both routine and complex requests.

How does teamwork play a role in this position?

Teamwork is essential in this role, as Broker Dealer Cashiering Associates must communicate and collaborate with teammates throughout the day to complete all tasks and maintain workload balance while meeting Service Level agreements.

Are computer skills necessary for this position?

Yes, basic computer skills are required, as well as the ability to learn business unit software used in daily operations. Familiarity with Salesforce is beneficial.

What kinds of special projects might I be assigned?

Special projects can vary widely but may involve administrative tasks, process improvements, quality control initiatives, or providing assistance with any other department needs as they arise.

Principal Financial Group

Build a brighter future.

Finance
Industry
10,001+
Employees
1879
Founded Year

Mission & Purpose

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2022. Along the way, we commit to supporting the communities where we do business. Improving our planet. And building a diverse, inclusive workforce. We’re proud to be recognized as a Best Place to Work in Money Management by Pensions & Investments for the 11th consecutive year, an Ethisphere World’s Most Ethical Companies for the 12th time and as Forbes The Best Employers for Diversity 2023. Disclosure: Principal® is an Affirmative Action and Equal Opportunity Employer and an E-Verify participant. All qualified applicants will receive consideration for employment without regard to of age, race, color, religion, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status, or any other characteristic protected by law. Principal will never ask for money during any stage of the employment application or hiring process. If you're asked to send money or share personal financial information as part of next steps in the process, do not engage or respond. Contact Principal Human Resources at 833-261-3736 and your local law enforcement. Principal Financial Group Foundation, Inc. ("Principal® Foundation") is a duly recognized 501(c)(3) entity focused on providing philanthropic support to programs that build financial security in the communities where Principal Financial Group, Inc. ("Principal") operates. While Principal Foundation receives funding from Principal, Principal Foundation is a distinct, independent, charitable entity. Principal Foundation does not practice any form of investment advisory services and is not authorized to do so.