FAQs
What are the primary responsibilities of a Broker Dealer Cashiering Associate III?
The primary responsibilities include providing support to the Cashiering Team, servicing broker dealer customers and registered representatives through various channels, processing time-sensitive tasks with accuracy, handling paperwork correctly, collaborating with teammates, maintaining workload balance on the Cashiering team, and addressing special projects as assigned.
What qualifications are necessary for the position of Broker Dealer Cashiering Associate III?
A high school diploma or equivalent is required, while an Associate or Bachelor’s degree is preferred. Candidates should also have 3+ years of related work experience and must become an associated person of Principal Securities, obtaining SIE and Series 6 licensing within the first 12 months.
What skills are important for a successful Broker Dealer Cashiering Associate III?
Important skills include a high degree of accuracy and attention to detail, basic typing and 10-key skills, excellent communication (oral and written), organizational and problem-solving abilities, and the capacity to prioritize tasks and work independently in a fast-paced environment.
Will I have to handle complex requests in this role?
Yes, you will be required to handle more complex requests and serve as a resource for teammates, assisting them with complicated issues while also participating in Salesforce monitoring and processing.
Is prior industry experience required for this position?
Yes, the position requires a minimum of 3 years of related work experience in the brokerage or financial services industry.
What kind of training will I receive if I am hired?
You will receive basic training and overviews for new employees, and you may also assist in the training of others, particularly in areas relevant to the Cashiering team's operations.
How is performance measured in this role?
Performance is typically measured by the accuracy and efficiency of processing tasks, the ability to maintain high service levels in customer interactions, and the effective handling of both routine and complex requests.
How does teamwork play a role in this position?
Teamwork is essential in this role, as Broker Dealer Cashiering Associates must communicate and collaborate with teammates throughout the day to complete all tasks and maintain workload balance while meeting Service Level agreements.
Are computer skills necessary for this position?
Yes, basic computer skills are required, as well as the ability to learn business unit software used in daily operations. Familiarity with Salesforce is beneficial.
What kinds of special projects might I be assigned?
Special projects can vary widely but may involve administrative tasks, process improvements, quality control initiatives, or providing assistance with any other department needs as they arise.