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Business Analyst

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Motorola Solutions

6d ago

  • Job
    Full-time
    Junior & Mid Level
  • Data
    Business, Operations & Strategy
  • Kolkata
  • Quick Apply

AI generated summary

  • You need a Master’s in Business Administration or a related field, 1-3 years as a Business Analyst, strong data analysis skills, and excellent communication abilities.
  • You will gather and analyze requirements, conduct market research, analyze data, develop user stories, and identify process improvements to enhance product efficiency and customer satisfaction.

Requirements

  • Education: Master’s degree in Business Administration, Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience: 1-3 years of experience as a Business Analyst, preferably in the software or communication technology industry.
  • Technical Skills:
  • Strong proficiency in data analysis and familiarity with tools like Excel, Google Workspace (Sheets, Docs, Slides, etc.) or BI tools (e.g., Tableau, Dashboard).
  • Experience with project management tools such as Jira, Confluence.
  • Knowledge of communication technologies or software products is a plus.
  • Soft Skills:
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills, both verbal and written, with the ability to interact effectively with technical and non-technical stakeholders.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Strong organizational skills and an ability to work independently or collaboratively.
  • Travel Requirements
  • None
  • Relocation Provided
  • None
  • Position Type
  • Experienced
  • Referral Payment Plan
  • Yes

Responsibilities

  • Gather and Analyze Requirements: Collaborate with stakeholders (product managers, pre-sales, sales, system architects and customer support) to gather, analyze, and document business and technical requirements and translate into commercial offers. Prioritize product features based on business impact, customer requested timeline and feasibility.
  • Market and Competitive Analysis: Conduct market research and competitor analysis to understand industry trends and the competitive landscape, providing insights for product development and positioning. Collaborate with product managers to feed market and user trends for product roadmap.
  • Data Analysis & Reporting: Analyze user data and product usage metrics, system performance, using various analytical tools to provide data-driven reports and recommendations.
  • User Stories & Use Cases: Develop user stories and use cases to help sales teams.
  • Process Improvement: Identify areas for process improvements, both within the software product and within the company's operational processes. Provide recommendations for solutions that enhance product efficiency and customer satisfaction.

FAQs

What is the main purpose of the Business Analyst role at Motorola Solutions?

The main purpose of the Business Analyst role is to gather, analyze, and document business and technical requirements, conduct market and competitive analysis, and provide data-driven insights to support product development and operational improvements in the Unified Communications department.

What educational background is required for this position?

A Master’s degree in Business Administration or a Bachelor's degree in Information Technology, Computer Science, or a related field is required for this position.

How much experience is required for this role?

The role requires 1-3 years of experience as a Business Analyst, preferably in the software or communication technology industry.

Are there any specific technical skills needed for the Business Analyst position?

Yes, strong proficiency in data analysis and familiarity with tools like Excel, Google Workspace, or BI tools (e.g., Tableau) are needed, along with experience with project management tools such as Jira and Confluence.

What soft skills are important for a Business Analyst at Motorola Solutions?

Important soft skills include excellent problem-solving abilities, strong communication skills (both verbal and written), the ability to manage multiple projects, and good organizational skills, with the capability to work independently or collaboratively.

Is travel required for this position?

No, this position does not require any travel.

Does Motorola Solutions provide relocation support for this role?

No, there is no relocation support provided for this position.

What industries does the Unified Communications department serve?

The Unified Communications department serves public safety, utility, education, and commercial market segments.

Does Motorola Solutions support diversity and inclusion in hiring?

Yes, Motorola Solutions is an Equal Opportunity Employer and values a diverse and inclusive work environment.

How can candidates request accommodations during the recruitment process?

Candidates can request accommodations by emailing ohr@motorolasolutions.com.

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Motorola Solutions

A global leader in public safety & enterprise security, making communities safer & businesses stay productive & secure.

Manufacturing & Electronics
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and the command center, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security.