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Business Analyst (m/w/d)

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Thermo Fisher Scientific

28d ago

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Business, Operations & Strategy
  • Dreieich

AI generated summary

  • You need 3-5 years in software analysis for lab sciences, experience with LIMS/LES/ELN, strong communication skills, attention to detail, and a relevant degree. Proven success in consulting is essential.
  • You will advise customers, gather requirements, analyze systems, manage projects, ensure quality, and improve processes, while facilitating meetings and contributing to team competency. Travel as needed.

Requirements

  • Experience collecting, synthesizing, and documenting requirements for enterprise software solutions, preferably in life and laboratory sciences.
  • Experience creating User Requirements Specifications, Requirements Traces Matrix, user stories, and flow diagrams.
  • Broad knowledge of relevant technologies (LIMS, LES, ELN, SDMS) and implications in the delivery of scientific solutions, and the ability to demonstrate the same to deliver impactful solutions to meet business requirements.
  • Proven experience delivering in a matrix, global environment, across internal and external resources.
  • Understanding of SDLC, Quality and IT processes in the context of delivering and supporting validated systems.
  • Excellent communication and interpersonal skills, integrity, and credibility.
  • Results focused, with a demonstrated track record of getting things done.
  • Attention to detail and a concern for quality.
  • Excellent analytical and problem-solving capabilities.
  • Collaborative, initiates and facilitates communications and relevant information sharing, and works with different functions to achieve the best outcomes.
  • Flexibility in work schedule to accommodate communications with global team.
  • Able to innovate and bring ideas forward and advance issues and risks in a positive way.
  • Bachelor’s or master's degree in IT, IS, Engineering, Life Sciences, or equivalent.
  • At least 3-5 years of relevant experience in software technical and business analysis with medium and large customers in various roles such as business analyst, consultant, or implementation lead for enterprise solutions in the laboratory sciences industry, specifically, developing and deploying solutions catering to one or more areas of discovery, research, development, or manufacturing.
  • Proven success as a key participant, lead, or manager of technology consulting engagements.

Responsibilities

  • Trusted advisor to our customers, account managers, services leaders, project managers, and delivery teams.
  • Maintain and assume accountability for a culture of high customer service.
  • Effectively contribute to the digitalization of our customer’s environments through successful work delivery.
  • Work with broader organization to achieve business objectives, expand multi-functional client engagements.
  • Effectively share knowledge to strengthen and improve the capabilities of the global services team.
  • Provide feedback to product management and engineering to rapidly advance our product capabilities to meet customer needs and expectations.
  • Contribute to 3rd party technology, product, and solution evaluations in the context of our portfolio.
  • Collaborate with customers to gather business requirements and translate them into information system requirements.
  • Analyze information systems to identify areas for improvement and make recommendations for changes or updates.
  • Work with project managers to create project plans, manage timelines, and ensure projects are completed on time and within budget.
  • Develop and maintain user requirements documents, requirements trace matrix (RTM) documents, and other technical documentation.
  • Communicate with customers, project managers, and consultants to ensure everyone is in alignment regarding project requirements.
  • Assist with system testing and quality assurance to ensure the system meets business requirements.
  • Contribute to improving processes, ensuring compliance, and driving improvements.
  • Provide recommendations into planning, resource allocation, management, tracking, and reporting on all aspects of customer engagements.
  • Facilitate team and customer meetings effectively; deliver engaging, informative presentations both to internal and external audiences.
  • Contribute to building solutions consulting competency and practices.
  • Travel, as needed, for internal and customer meetings.

FAQs

What is the work schedule for the Business Analyst position?

The work schedule is standard Monday to Friday.

What is the main focus of the Business Analyst role at Thermo Fisher Scientific?

The main focus is to implement and optimize Digital Science software and solutions, ensuring they meet customer needs and drive efficiency in research, development, and manufacturing lab operations.

What kind of experience is required for the Business Analyst position?

Candidates should have at least 3-5 years of relevant experience in software technical and business analysis in the laboratory sciences industry, specifically in roles such as business analyst, consultant, or implementation lead.

Are there any specific educational qualifications required for this position?

Yes, a Bachelor’s or Master's degree in IT, IS, Engineering, Life Sciences, or equivalent is required.

What kind of skills are preferred for candidates applying for this role?

Preferred skills include experience in collecting and documenting requirements for enterprise software, knowledge of technologies like LIMS and ELN, excellent communication skills, analytical problem-solving capabilities, and the ability to work collaboratively.

Will there be opportunities for travel in this role?

Yes, travel may be required for internal and customer meetings as needed.

Does the company have a culture focused on customer service?

Yes, the company emphasizes maintaining a culture of high customer service and delivering excellent customer experiences.

Can you describe the type of team collaboration involved in the role?

The Business Analyst will collaborate with customers, project managers, consultants, and services leaders to gather requirements, analyze systems, and ensure successful project delivery.

What are the core values that the company promotes?

The core values are Integrity, Intensity, Innovation, and Involvement, which form the foundation of Thermo Fisher's culture and working style.

Is prior experience with specific technologies like LIMS, LES, and ELN beneficial for this position?

Yes, broad knowledge of relevant technologies and their implications in delivering scientific solutions is beneficial for meeting business requirements effectively.

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Thermo Fisher Scientific

The World Leader In Serving Science

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.