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Business Development Manager

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SiteOne Landscape Supply

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Calgary

AI generated summary

  • You need 3-5 years in sales, 1-3 years in the green industry, strong negotiation skills, and effective communication. A college degree or relevant experience preferred; high school diploma required.
  • You will identify new accounts, manage under-penetrated customers, utilize resources, collaborate with teams, resolve complaints, and report progress on opportunities to enhance customer experience.

Requirements

  • 3 to 5 years of new customer sales experience
  • 1 to 3 years of green industry experience and knowledge of landscape, irrigation, or nursery products preferred
  • Proven prospecting, negotiation, conflict resolution, and customer service skills, as well as proven approach to access decision makers at client organizations
  • Knowledge of sales cycle and solution selling techniques
  • Ability to communicate value proposition and differentiate SiteOne products and services
  • Ability to think quickly and make decisions
  • Effective presentation and communication skills
  • College degree in a Business/Management discipline or related experience preferred
  • High school diploma or equivalent required

Responsibilities

  • Demonstrate great prospecting skills to identify new accounts and key decision makers
  • Manage a book of business consisting of accounts currently doing little or no business with SiteOne. Leverage all SiteOne resources and solution selling techniques to expand margin dollars in under-penetrated accounts and use Territory Alignment tools to prioritize and target focus accounts.
  • Ensure that customers are aware of and fully utilizing all SiteOne capabilities including SiteOne University, vendor support, and Partner’s Program
  • Partner and communicate effectively with Sales Support Representatives, Line of Business Specialists, and store associates to ensure customer orders are successfully placed, monitor the fulfillment process, and enhance the customer experience. Facilitate effective hand-off of customers to store personnel or Key Account Manager when appropriate.
  • Resolve customer complaints by investigating problems and developing solutions
  • Report progress against opportunities to share verifiable outcomes

FAQs

What is the primary responsibility of the Business Development Manager at SiteOne?

The primary responsibility of the Business Development Manager is to prospect new accounts and expand margin dollars in under-penetrated accounts.

What experience is preferred for candidates applying for this position?

Candidates are preferred to have 1 to 3 years of experience in the green industry, particularly knowledge of landscape, irrigation, or nursery products.

What skills are essential for this role?

Essential skills include proven prospecting, negotiation, conflict resolution, customer service skills, as well as the ability to effectively communicate the value proposition and differentiate SiteOne products and services.

Is a college degree required for this position?

A college degree in a Business/Management discipline or related experience is preferred, but a high school diploma or equivalent is required.

What kind of perks does SiteOne offer?

SiteOne offers competitive compensation, medical, dental, and vision plans, paid time off, a 401k with company match, tuition reimbursement, and various other benefits including product discounts and opportunities for advancement.

How does SiteOne approach diversity in hiring?

SiteOne is strongly committed to providing equal employment opportunities for all associates and applicants, ensuring that all employment decisions are made without regard to race, color, national origin, gender, or any other protected factor.

What is the role of the Business Development Manager in customer relationships?

The Business Development Manager is responsible for managing a book of business, ensuring customers are aware of SiteOne capabilities, resolving complaints, and partnering effectively with sales support and other teams to enhance the customer experience.

Are there opportunities for training and advancement within SiteOne?

Yes, SiteOne offers paid training, business certifications, and opportunities for advancement within the company.

Do we offer any support for further education?

Yes, SiteOne provides tuition reimbursement for associates looking to further their education.

What is the typical working schedule regarding weekends?

Most branches at SiteOne never work Sundays, promoting a better work-life balance for employees.

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SiteOne Landscape Supply

SiteOne is the nation’s largest supplier of wholesale goods for green industry professionals in the US and Canada.

Retail & Consumer Goods
Industry
1001-5000
Employees
2001
Founded Year

Mission & Purpose

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. We have a long history of serving residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 500 branches across 45 states and five provinces, we offer a comprehensive selection of more than 90,000 products including irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies. With a world-class team of over 4,200 industry experts, we also provide industry- leading complementary services and business assistance to support our product offering and to help our customers operate and grow their businesses; all tailored to meet each customer’s specific needs. At SiteOne, we are committed to five key business objectives: 1. Be a great place to work for our associates. 2. Deliver superior quality, service and value to our customers. 3. Be the distributor of choice for our suppliers. 4. Achieve industry-leading financial performance and growth for our shareholders. 5. Be a good neighbor in our communities. By leveraging the strength and capabilities of a large company with the passion, drive, experience and commitment of our talented local teams – we can consistently achieve these objectives and make our customers the most successful professionals in the Green Industry. We know our customer’s business better than anyone in our industry and together with our customers and suppliers, we can achieve exceptional success.