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Business Intelligence Manager

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OneSpaWorld

Sep 11

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Coral Gables

AI generated summary

  • You need a bachelor's in a quantitative/business field, 3+ years in BI management, strong communication skills, Excel and SQL proficiency, AI application experience, and a collaborative mindset.
  • You will manage a team, deliver insights to leaders, analyze sales data, create reports and dashboards, develop SQL queries, and support strategic business initiatives.

Requirements

  • * Bachelor’s degree in a quantitative or business discipline
  • * A minimum of 3 years of experience in an analytics or BI team management role
  • * Excellent written and oral communication skills
  • * Excellent listening and interpersonal skills
  • * Highly self-motivated and directed with keen attention to detail and natural curiosity
  • * Experience with reporting and database tools. Required: Excel (pivot tables, lookups, charting, and complex linked workbooks) and SQL. Experience with Qlik Sense is a plus
  • * Ability to communicate ideas in both technical and user-friendly language
  • * Ability to effectively prioritize and execute tasks in a fast-paced environment
  • * Experience working in a team-oriented, collaborative environment
  • * Experience in application of both traditional and generative AI in the development of BI solutions

Responsibilities

  • Manage and mentor a team of insights analysts, providing guidance and strategic focus while ensuring projects and insights are delivered on time.
  • Meet with Cruise Line and Modality Directors weekly to deliver timely insights, providing context to drive business decisions in areas such as pre cruise, onboard revenue, staffing, strategic initiatives, and supply chain.
  • Support business initiatives by identifying strengths and weaknesses through ad hoc analysis of sales data pertaining to specific brands, providing insight and recommended solutions.
  • Preparation of written analytics and PowerPoint decks, as required to make recommendations that are supported by insights, metrics, trends, financials, and other reporting.
  • Using various BI reporting tools, efficiently analyze large volumes of data, quickly draw insights, and present clear and concise recommendations of results leveraging your visualization, data storytelling and communication skills.
  • Develop innovative and interactive scorecards, executive dashboards, reports, and analysis templates to provide insight and recommended solutions. Analysis would be related to revenue, staff productivity and utilization, revenue yield management, inventory, recruitment, and other operational and financial process metrics as needed.
  • Utilize BI reporting tools to create reports and insights that relate to utilization, yield management, staff productivity, supply chain, staff recruitment, pre booking of appointments, marketing promotions, and other operational metrics.
  • Assist the Data Architect in the development of an extensive data catalog.
  • Develop SQL queries to extract data from multiple sources for reporting.
  • Perform other duties as assigned by the Director of Business Intelligence.

FAQs

What is the primary responsibility of the Business Intelligence Manager?

The primary responsibility of the Business Intelligence Manager is to lead a team of insights analysts in identifying business opportunities through analytics and ensuring that the company’s leadership has timely insights and recommendations to maximize top line revenue, net income, and key productivity metrics.

What qualifications are required for this position?

A Bachelor’s degree in a quantitative or business discipline and a minimum of 3 years of experience in an analytics or BI team management role are required.

What tools and skills are necessary for this role?

Proficiency in reporting and database tools, particularly Excel (pivot tables, lookups, charting, and complex linked workbooks) and SQL, is necessary. Experience with Qlik Sense is a plus. Additionally, experience in the application of both traditional and generative AI in BI solutions is required.

How will the Business Intelligence Manager support the company’s initiatives?

The Business Intelligence Manager will support business initiatives by conducting ad hoc analysis of sales data to identify strengths and weaknesses, providing insights and recommended solutions, as well as preparing written analytics and PowerPoint decks for presentations.

What type of work environment can candidates expect?

Candidates can expect a fast-paced and collaborative work environment that values open and honest communication and team-oriented culture.

Are there any specific evaluations required before hiring?

Yes, candidates must pass a pre-screen Excel skills evaluation as part of the hiring process.

What are the management responsibilities of the Business Intelligence Manager?

The Business Intelligence Manager will manage and mentor a team of insights analysts, providing guidance, strategic focus, and ensuring timely project delivery.

What benefits does One Spa World offer?

One Spa World offers a competitive compensation package including a base salary, annual bonus, and an excellent benefits package that includes Medical, Dental, Vision, Paid Time Off, and a 401(K) with a company match.

How often will the Business Intelligence Manager meet with the Cruise Line and Modality Directors?

The Business Intelligence Manager will meet with the Cruise Line and Modality Directors weekly to deliver timely insights and provide context for business decisions.

What type of reports and data will the Business Intelligence Manager work with?

The Business Intelligence Manager will work with reports and data related to revenue, staff productivity, utilization, revenue yield management, inventory, recruitment, marketing promotions, and various other operational and financial process metrics.

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OneSpaWorld

Leading worldwide provider & innovator in the fields of wellness, beauty, rejuvenation & transformation.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

Petra Brands is a leading company in the branded consumer goods sector, specialising in the production and distribution of high-quality, innovative food products and beverages. Their ultimate mission is to create and deliver exceptional brands that meet the evolving needs and preferences of consumers, while maintaining a strong commitment to quality, sustainability, and ethical practices. Petra Brands aims to provide value through their diverse portfolio of trusted brands, ensuring customer satisfaction and fostering long-term relationships with their partners and stakeholders. Their purpose is to enhance everyday life by offering superior products that contribute to the well-being and enjoyment of their customers.