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Business Manager

  • Job
    Full-time
    Senior Level
  • Montréal
  • Quick Apply

AI generated summary

  • You need 5+ years in beauty sales, prior business management experience, strong sales skills, creativity, and Microsoft Office proficiency. Multilingualism and excellent communication are preferred.
  • You will manage profitability, lead the sales team, develop training, build client relationships, oversee events, maintain counter standards, and evaluate team performance.

Requirements

  • Qualifications
  • 5+ years of prestige beauty sales and counter management experience
  • Prior experience as Business Manager, Sales, and/or Training
  • Knowledge of multiple languages preferred
  • Excellent interpersonal skills and communication skills
  • Creative and innovative thinking with strong initiative
  • Strong sales skills and ability to motivate a team
  • Must be familiar with Microsoft Office Suite programs
  • Limited travel based on needs of the business
  • Availability must meet the needs of the business
  • Deals with confidential information and/or issues using discretion and judgment

Responsibilities

  • - Responsible for the management of profitability at a specified retail location. This includes management of the sales team, building retail relationships with store management, and the development/motivation of sales team, in support of the region’s retail profitability.
  • - Manage retail sell through and execution of promotional programs at the counter via the sales team. Responsible for both individual and counter productivity. Must meet expectations and KPIs established by the brand and by the retailer.
  • - Manage team of Beauty Stylists, Selling Specialists, Ambassadors (where applicable), and Estheticians (where applicable), including recruiting, hiring, coaching, scheduling, and payroll.
  • - Develop productivity guidelines for special events and sales and manage individual and team performance. Work with the Account Executive to ensure that each event at the counter will create a return on the investment.
  • - Partner with the Account Executive and corporate Education team to identify training needs for team members. Support with development and facilitation of product training and sales training to improve selling techniques, client registration programs, and superior client service. Empower team members to host and create special events and programs at the counter.
  • - Connect with clients and build long-term relationships with them through CRM tools. Work with team members at the counter to encourage and assist them in updating customer profiles to build long term-relationships as well.
  • - Encourage team members to network across the retailer and in the community to build partnerships to benefit the business.
  • - Provide direction and the necessary resources to retail team members on how to maintain Dior counter image (cleanliness, dress code, effective use of merchandising units, proper placement of product lines, etc.).
  • - Support retail buyers and planners regarding ordering system.
  • - Conduct productivity evaluations for all Beauty Stylists at the counter monthly (demonstration productivity, AUS, IPT).
  • - Monitor the performance of events and all sampling programs. Promotional recap forms to be completed and submitted to the Account Executive at the end of the promotion.
  • - Conduct all other job-related activities.

FAQs

What are the primary responsibilities of the Business Manager position?

The primary responsibilities include managing retail sell-through, leading a sales team, developing team productivity guidelines, building client relationships, and conducting performance evaluations, among other tasks aimed at supporting retail profitability.

What qualifications are required for the Business Manager role?

Candidates should have 5+ years of prestige beauty sales and counter management experience, prior experience as a Business Manager or in sales/training, strong interpersonal and communication skills, and proficiency with Microsoft Office Suite, among other qualifications.

Is travel required for this position?

Limited travel may be required based on the needs of the business.

What is the salary range for the Business Manager position?

The published salary range is $70,000.00, but LVMH Inc. reserves the right to pay outside this range based on various factors like expertise and performance.

What type of team will the Business Manager be supervising?

The Business Manager will supervise Beauty Stylists, MCD Ambassadors (if applicable), Selling Specialists, and Estheticians (if applicable).

Are there opportunities for training and team development in this role?

Yes, the Business Manager is responsible for identifying training needs and facilitating product and sales training to improve team performance.

Is knowledge of multiple languages preferred for this position?

Yes, knowledge of multiple languages is preferred for the Business Manager role.

Will my personal information be kept confidential if I apply for this job?

Yes, all personal information will be kept confidential according to EEO guidelines.

What is the primary goal of the Business Manager at Parfums Christian Dior?

The primary goal is to manage profitability at a specified retail location, ensuring that the sales team is motivated and effective in supporting the region’s retail profitability.

What resources will be provided to team members to maintain the Dior counter image?

The Business Manager will provide direction and resources on maintaining cleanliness, proper dress code, effective merchandising, and product placement at the Dior counter.

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.