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Business Operations Analyst

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Slalom

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    Business, Operations & Strategy
  • Houston

AI generated summary

  • You need 4-7+ years of experience, strong communication and analysis skills, financial aptitude, Microsoft proficiency, process improvement interest, and tools like Salesforce and Power BI.
  • You will manage sales data, support account planning and onboarding, monitor financials, validate time entries, provide metrics, and liaise with teams to troubleshoot issues and drive growth initiatives.

Requirements

  • 4-7+ years professional work experience
  • Strong interpersonal communication skills
  • Financial aptitude
  • Ability to multi-task and prioritize
  • Exceptional analysis skills
  • Experience with Microsoft technologies, including Excel, and ability to learn new technologies quickly
  • Interest in identifying and driving process improvement
  • Professional services industry experience
  • Salesforce or similar CRM tool
  • Power BI or similar analytics tool

Responsibilities

  • Assist pursuit leads in maintaining sales, opportunity, and staffing data in our systems
  • Facilitate deal review process and governance
  • Support account planning processes
  • Facilitate account onboarding for strategic accounts (background checks, client credentials, equipment, etc.)
  • Monitor engagement financials and partner with delivery teams to mitigate risks
  • Validate and reconcile consultant time entry
  • Provide metrics and reporting to support account, industry, and market leaders
  • Act as a liaison to the Engagement Management Office and other global services teams to research complex questions and troubleshoot issues
  • Champion global initiatives and provide process support for the business
  • Identify growth

FAQs

What is the location of the Business Operations Analyst role?

The role is based in Houston, with a hybrid work model requiring at least 2 days a week in the Houston office and the balance remote.

What type of experience is required for this position?

Candidates should have 4-7+ years of professional work experience.

What specific skills are needed for the Business Operations Analyst role?

Strong interpersonal communication skills, financial aptitude, multi-tasking and prioritization abilities, exceptional analysis skills, and proficiency in Microsoft technologies, particularly Excel.

What tools or software experience is preferred for this position?

Preferred experience includes working with Salesforce or similar CRM tools and Power BI or similar analytics tools.

What are the primary responsibilities of the Business Operations Analyst?

Responsibilities include maintaining sales and staffing data, facilitating account onboarding, monitoring engagement financials, validating consultant time entry, providing metrics and reporting, and acting as a liaison to various global services teams.

Is experience in the professional services industry important for this role?

Yes, experience in the professional services industry is preferred for the Business Operations Analyst position.

What benefits does Slalom offer to its employees?

Slalom offers a range of benefits including meaningful time off, paid holidays, parental leave, a 401(k) with a match, health, dental, and vision coverage, adoption and fertility assistance, a yearly reimbursement account for well-being expenses, and discounted insurance options.

Is there room for professional growth in this position?

Yes, there is an emphasis on identifying growth opportunities and driving process improvements within the team and the organization.

How does Slalom promote diversity and inclusion in the workplace?

Slalom is committed to building a diverse and inclusive team and empowers team members to bring their authentic selves to work and create solutions for diverse populations.

Will accommodations be provided during the interview process for candidates with disabilities?

Yes, reasonable accommodations are available for candidates during all aspects of the selection process, and candidates are encouraged to inform the talent acquisition team of any requirements.

We help people and organizations dream bigger, move faster, and build better tomorrows for all.

Consulting
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

Slalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to love their life and work. Since our consulting business started in 2001, Slalom has grown rapidly to 13,000+ team members in eight countries and 45 markets. We have close partnerships with over 400 leading technology providers, including AWS, Google, Microsoft, Salesforce, Snowflake, and Tableau. From strategy to implementation, our approach is fiercely human. We deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact.