FAQs
What is the job title for this position?
The job title is C. Consultant/Key Holder for a 16-hour fixed term.
What company is hiring for this position?
The company hiring for this position is The Body Shop.
What is the primary responsibility of this role?
The primary responsibility is to support the store management team in driving sales and profit by delivering exceptional customer service on the shop floor.
What qualities are important for this job?
Important qualities include strong interpersonal skills, effective communication and listening abilities, a genuine passion for beauty and retail, and open availability for evening, weekend, and holiday shifts.
What type of customer service experience is preferred?
Customer service experience is ideal, as it helps in building rapport with customers.
What kind of products will I be selling?
You will be selling a wide range of over 2,000 products that feature natural ingredients and are often sourced ethically through Community Trade programmes.
Is a passion for the beauty industry necessary?
Yes, a genuine passion for beauty and the retail industry is one of the key expectations for this role.
Are there any specific work hours required for this position?
The position requires open availability for evening, weekend, and holiday shifts.
What are the values of The Body Shop that employees should uphold?
Employees should demonstrate and uphold the values of ethical beauty, empowerment, environmental care, and customer engagement.
What type of advice will I be giving to customers?
You will offer expert advice on The Body Shop products, including their origins, and recommend products that meet customers' needs and preferences.