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Cafe Team Member 21h

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ARKET

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Amsterdam
  • Quick Apply

AI generated summary

  • You should be customer-focused, proactive, curious, communicative, and open-minded, with good English skills and a willingness to learn, collaborate, and support others.
  • You’ll create a warm café atmosphere, provide high-level customer service, ensure quality food and beverages, and contribute to daily café operations, showcasing our brand's values.

Requirements

  • Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
  • Proactive; you use your initiative to provide customers with a memorable café experience
  • Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
  • You listen to and show interest in others’ ideas and opinions
  • You’re honest and genuine in your approach
  • You are communicative, positive and open-minded
  • You’re willing to learn and adapt
  • You’re collaborative, inclusive and supportive of others
  • You have good English language skills

Responsibilities

  • As part of our café team you will work in a welcoming Nordic café environment, integrated in our store, where you never lose focus on quality, service and providing our guests with an experience they will remember.
  • You and your team will be responsible for creating a warm and inspiring café environment together with a unique local service culture.
  • Your role is essential in creating welcoming experiences that showcase the best of our brand.
  • You’ll have the opportunity to provide customer with high-level service at every turn.
  • From welcoming and actively attending to the customer every need in a warm and genuine way.
  • Your responsibilities include provide quality beverage and food products at a consistently high standard, you promote the culture, values and concept of the café as a whole.
  • You contribute to the daily operation of the café in store.

FAQs

What is the work schedule for this position?

This is a part-time position with a contract of 21 hours a week.

Is previous experience in customer service required?

While previous experience in the customer service and food and beverage industry is nice to have, it is not mandatory.

What qualities are you looking for in a candidate?

We are looking for candidates who are customer-focused, proactive, curious, communicative, positive, open-minded, willing to learn and adapt, and collaborative.

What benefits do employees receive?

Employees receive a 20% staff discount usable on all H&M Group brands, and they are included in the H&M Incentive Program (HIP), along with extensive development opportunities.

How does ARKET approach inclusion and diversity?

At ARKET, we are committed to creating and maintaining inclusive, diverse, and equitable workplaces, ensuring our teams consist of a variety of people who bring different knowledge, experiences, and ideas.

Where can I apply for this job?

Due to data policies, we only accept applications through the career page.

What is the mission of ARKET?

ARKET's mission is to democratise quality through widely accessible, well-made, durable products that are designed to be used and loved for a long time.

What type of café environment can I expect to work in?

You can expect to work in a welcoming Nordic café environment integrated within the store, focused on quality and service to provide guests with memorable experiences.

What is the focus of this job role?

The focus of this job role is to create welcoming experiences for guests, provide high-level service, and contribute to the daily operation of the café.

Are there opportunities for career development within this role?

Yes, we offer extensive development opportunities around the globe for all our employees.

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ARKET

ARKET is a modern-day market offering essential products for men, women, children and the home.

Retail & Consumer Goods
Industry
501-1000
Employees
2017
Founded Year

Mission & Purpose

ARKET is a modern clothing and lifestyle brand that offers a wide range of apparel, accessories, home goods, and children’s products. Their ultimate mission is to democratise quality by providing well-made, durable, and timeless designs that promote sustainability and longevity in fashion. The purpose of ARKET is to inspire and enable customers to make thoughtful purchasing decisions by offering products that are ethically produced and environmentally responsible. They aim to create a seamless shopping experience that combines style, functionality, and sustainability, fostering a more mindful and sustainable approach to consumption.