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Campus Services Attendant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Cardiff
  • 11d left

AI generated summary

  • You must have a strong commitment to customer service, excellent communication skills, ability to work in a team or autonomously, and flexibility to meet changing service demands.
  • You will manage mail deliveries, assist with maintenance, support furniture moves, monitor campus faults, aid traffic management, ensure safety, and respond to first aid needs.

Requirements

  • You’ll have a strong understanding of, and commitment to the delivery of a customer focused service able to provide excellent experiences for our staff, students and visitors.
  • You will have excellent communication skills, able to work effectively as part of a small team, whilst also performing tasks autonomously.
  • You will be flexible in your approach to work, able to meet service demands as the needs of our customers change.

Responsibilities

  • Assisting with all incoming and outgoing centrally received Mail and Parcels deliveries, utilising the University software systems to ensure efficient and accurate processing and service delivery. To assist as required in the delivery and receipt of items across campuses.
  • Undertaking minor maintenance duties, including repairs, emergency cleaning and removal of debris where required.
  • Supporting office furniture moves, Room set up/arrangements for Teaching spaces and/or Meeting rooms as and when required.
  • Aiding the Campus Services Manager and Senior Campus Services Attendant in the proactive monitoring of faults / defects across the estate, dealing with emergency situations before immediately making areas safe and reporting necessary repairs.
  • Supporting with traffic management across the Campuses, supporting the contracted Car Parking attendants.
  • Performing a key role within the wider Campus Services Team in ensuring the safety, cleanliness and security of the estate, its students and staff.
  • Assisting with emergency evacuation procedures, including weekly fire alarm testing and other associated checks.
  • Support Campus Services by responding to first aid requirements.

FAQs

What are the working hours for the Campus Services Attendant position?

The Campus Services Attendant position requires working an alternating shift pattern of early, day, and late shifts between the hours of 7.00am and 7.00pm as directed by Campus Services Management.

Is the role full-time or part-time?

The Campus Services Attendant position is a full-time role.

What is the salary range for this position?

The salary for the Campus Services Attendant position is between £23,700 to £24,248 per annum pro rata.

What type of contract is offered for this position?

The position is offered on an 18-month fixed-term contract.

Where is the job located?

The Campus Services Attendant position is located at the Cyncoed Campus.

What benefits does Cardiff Metropolitan University offer?

Cardiff Metropolitan University offers several benefits, including 25 days of annual leave (rising to 30 days after 1 year of service), membership of the Local Government Pension Scheme, excellent family-friendly policies, access to learning and development opportunities, award-winning sports and fitness facilities, and free family access to a wellbeing support provider.

How can I contact someone for more information about the role?

For more information about the Campus Services Attendant role, you can contact Roy Emmott at remmott@cardiffmet.ac.uk.

How should I submit my application?

All applications must be submitted online.

Can I apply in Welsh?

Yes, applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Is there an inclusive culture at Cardiff Metropolitan University?

Yes, the University is committed to creating a highly inclusive culture and offers family-friendly and flexible working arrangements, along with a range of staff networks, forums, and events to support and develop its people.

UK&I University of the Year | Prifysgol y Flwyddyn y DU ac Iwerddon (Times Higher Education 2021)

Education
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Employees
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Founded Year

Mission & Purpose

We trace our history back to 1865, when the School of Art first opened in the Old Free Library in Cardiff. Since we developed into a university, we have remained rooted in Wales while providing practice-focused and professionally oriented education to students from around the globe. Our vision emboldens this commitment to education, research and innovation undertaken in partnership with our students, governments, business and industry and with tangible benefits for individuals, society and the economy. We are committed to ensuring that every student fulfils their potential to make outstanding graduate-level contributions to their own and future generations.