FAQs
What is the role of a Candidate Experience Representative at IQ-EQ?
The Candidate Experience Representative is responsible for being the primary point of contact for candidates throughout their recruitment journey, ensuring a positive experience from application to hiring decision.
What qualifications are required for this position?
A minimum of 1 year of experience in sourcing, recruitment coordination, or related recruitment activities is required, along with strong communication skills, proficiency in using Applicant Tracking Systems (ATS), and a Bachelor’s degree in Human Resources or a related field preferred.
What type of communication will I be responsible for?
You will manage candidate communications, including scheduling interviews, sending confirmations, and providing updates on application status through email, phone, or in person.
Is experience in Recruitment Process Outsourcing (RPO) preferred for this role?
Yes, experience in Recruitment Process Outsourcing (RPO) is preferred, along with offshore sourcing or recruiting experience.
What tools or software should I be familiar with?
Familiarity with Applicant Tracking Systems (ATS), recruitment technologies, and proficiency in the Microsoft Office suite, particularly Excel, are important for this role.
How does IQ-EQ support professional development?
IQ-EQ emphasizes continuous learning and provides an inclusive environment to support your career aspirations, offering opportunities across various service lines and international offices.
What are the main responsibilities of the Candidate Experience Representative?
Responsibilities include managing candidate communications, coordinating interviews, maintaining records in the ATS, generating reports, contributing to team initiatives, and advocating for recruitment principles.
Is a Bachelor’s degree mandatory for this position?
A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred but not mandatory.
How important is attention to detail for this role?
Strong attention to detail is essential for maintaining accurate records and managing multiple tasks effectively in this fast-paced environment.
What qualities are important for someone in this position?
Important qualities include excellent communication skills, empathy towards candidates, strong time management abilities, and the capacity to adapt to changing priorities.