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Canteen and facilities Management (INOPS), Canteen and facilities Management (INOPS)

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Amazon

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    Business, Operations & Strategy
  • Gurgaon

AI generated summary

  • You should have a degree in Hospitality or Business, experience in food service management, strong leadership, MS Office skills, knowledge of health regulations, and excellent customer service.
  • You will manage vendors, ensure kitchen hygiene, oversee food variety and quality, conduct audits, handle inventory, and collaborate with staff while ensuring safety and compliance standards.

Requirements

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Proven experience in managing a cafeteria, restaurant, or similar establishment.
  • Strong leadership and staff management skills.
  • Proficiency in using MS Office and mails.
  • Excellent organizational and multitasking abilities.
  • Strong understanding of health and safety regulations related to canteen.
  • Excellent customer service and communication skills.

Responsibilities

  • Vendor Management & Staff Supervision: Identify and manage canteen vendors, ensuring they adhere to all terms for smooth daily operations of kitchen/cafeteria utility operations by ensuring availability of canteen services in all shifts
  • Cleaning, Sanitation & Hygiene Audits: Ensure daily cleaning and sanitation of kitchen surfaces, equipment & utensils. Regularly audit the kitchen for cleanliness and hygiene, maintaining high standards throughout.
  • Food Variety, Cost & Support: Ensure a diverse menu is prepared at standard costs across all buildings. Inputs on food options to be shared with the canteen vendor as received from associates.
  • Canteen Standards & Health Compliance: Structure and enforce canteen policies, focusing on food variety, cleanliness, and health compliance. Adhere to and enforce health and safety regulations, including regular audits and staff training.
  • Vendor Training & Equipment Maintenance: Align canteen vendors and staff on hygiene practices and staff behavior. Regularly check of kitchen equipment, reporting any malfunctions or damages to the vendor.
  • Quality, Service & Customer Feedback: Maintain high standards of food quality and customer service. Conduct regular surveys on food quality and promptly address any complaints or feedback.
  • Inventory & Procurement Management: Conduct regular inventory checks on snacks and kitchen supplies. Coordinate with the vendor for timely procurement of snacks and catering for daily requirement and engagement of associates as required.
  • Teamwork & Health Safety: Collaborate effectively with canteen staff to ensure smooth operations. Participate in health and safety training, ensuring all staff are aware about safety standards and ensure safety procedures are followed.

FAQs

What are the primary responsibilities of the Canteen Ops Administrator?

The primary responsibilities include supervising canteen operations, vendor management, conducting food safety audits, ensuring food quality and hygiene, coordinating inventory and procurement, and analyzing feedback to drive employee satisfaction.

What qualifications are required for the Canteen Ops Administrator position?

A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is required, along with proven experience in managing a cafeteria, restaurant, or similar establishment.

What skills are preferred for applicants to this role?

Preferred skills include excellent organizational and multitasking abilities, a strong understanding of health and safety regulations related to canteens, and excellent customer service and communication skills.

How important is vendor management in this role?

Vendor management is crucial, as the Canteen Ops Administrator will identify and manage canteen vendors, ensuring their adherence to operational standards and terms for smooth daily operations.

What type of experience is beneficial for this role?

Proven experience in managing a cafeteria, restaurant, or a similar establishment is beneficial, particularly in areas related to operations, staff management, and customer service.

Will I be responsible for food safety audits?

Yes, you will be responsible for conducting regular food safety audits to ensure high standards of cleanliness and hygiene are maintained in the canteen.

Is there a focus on employee feedback in this position?

Yes, the role involves analyzing feedback from employees to improve food variety, quality, and overall satisfaction with canteen services.

What tools or software should I be proficient in for this position?

Proficiency in using MS Office and email is required for this position.

How does the role support teamwork and health safety?

The role involves collaborating effectively with canteen staff to ensure smooth operations and participating in health and safety training to ensure that all staff are aware of and follow safety standards.

Can I expect to be involved in menu planning?

Yes, you will ensure a diverse menu is prepared at standard costs and provide inputs on food options based on employee feedback, which will be shared with the canteen vendor.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

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