FAQs
Is this position fully remote?
Yes, this position is remote, but candidates must be located in Texas.
What are the main responsibilities of a Care Navigator?
The main responsibilities include developing personalized care plans, coordinating services between members and care providers, and maintaining compliance with regulatory requirements.
What educational qualifications are required for this role?
A High School Diploma or GED is mandatory for this position.
How many years of experience in a call center environment are required?
A minimum of 4 years of call center experience, preferably with a managed care organization (MCO), is required.
Is bilingual proficiency necessary for this role?
Bilingual proficiency in Spanish and English is highly preferred for this position.
What type of experience is preferred for this role?
Experience working with people with disabilities and vulnerable populations who have chronic or complex conditions is preferred.
Who should I contact if I am interested in this position?
If you are interested, please give a call to (726) 216-6069.
Does Actalent provide equal employment opportunities?
Yes, Actalent is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
What should I do if I need a reasonable accommodation during the application process?
If you need a reasonable accommodation due to a disability, please email actalentaccommodation@actalentservices.com for assistance and other accommodation options.