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Carrier Manager, Amazon Transportation Services

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Amazon

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Business, Operations & Strategy
  • Milan

AI generated summary

  • You need a relevant degree, data analysis experience, strong communication skills, project management expertise, fluency in English and Italian, contract negotiation experience, and data visualization skills.
  • You will manage carrier performance, address operational challenges, oversee contract compliance, allocate resources, and foster relationships with line haul providers to enhance efficiency.

Requirements

  • A degree
  • Relevant experience in analyzing data and creating reports for leadership
  • Relevant experience communicating with a wide range of stakeholders, including your peers and leadership
  • Relevant experience in managing multiple projects with competing deadlines
  • Advanced proficiency in English and Italian (verbal and written)
  • Bachelor's degree in supply chain management, operations, engineering, analytics or related field
  • Relevant experience in a supply chain, logistics, e-commerce, or transportation planning role
  • Experience negotiating contracts
  • Experience using data visualisation software, such as Tableau or Quicksight
  • Advanced proficiency in French and/or Spanish

Responsibilities

  • Continuous Improvement Management with carriers
  • Partner with teams to advise on and manage operational challenges
  • Support the planning and organisation of complex projects
  • Support Contract management and contract compliance for existing and new routes/carrier
  • Recommend Line Haul carrier allocation to routes/replacements (based on optimum of cost and performance)
  • Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
  • Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon’s line haul network

FAQs

What qualifications are required for the Carrier Manager position?

A degree is required, along with relevant experience in analyzing data, creating reports, managing projects, and communicating with stakeholders. Advanced proficiency in English and Italian (verbal and written) is necessary.

What are the main responsibilities of a Carrier Manager at Amazon?

Key responsibilities include continuous improvement management with carriers, supporting operational challenges, contract management, recommending carrier allocations, preparing for business reviews, and developing relationships with Line Haul providers.

Is experience in logistics or supply chain management necessary for this role?

Yes, relevant experience in supply chain, logistics, e-commerce, or transportation planning is preferred.

Will I need to work with multiple teams in this role?

Yes, you will interact and collaborate with various operational, retail, and technical teams to optimize supply chains and resolve challenges.

What type of work environment does this role have?

The work environment is deadline-driven, fast-paced, and detail-oriented, requiring flexibility and adaptability to learn new tools and systems.

Can I apply if I don't have the preferred qualifications?

Yes, preferred qualifications are not required to apply for the position. If you meet the basic qualifications, we encourage you to apply.

What languages are preferred for this position?

Advanced proficiency in English and Italian is required, while advanced proficiency in French and/or Spanish is preferred.

Are there opportunities for professional development in this role?

Yes, the diverse nature of the role and the opportunity to work on various projects provide many opportunities to learn and develop skills.

What is the team culture like in the Amazon Transportation Service (ATS) team?

The ATS team values diversity, safety, and innovation, and aims to create a supportive environment where team members contribute to the efficiency of Amazon's transportation services.

How does the Carrier Manager contribute to customer experience?

The Carrier Manager uses data-driven decisions to optimize the supply chain, which directly impacts the efficiency of delivery and overall customer satisfaction.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.