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Carrier Manager - Spanish Speaker, RSP SEU Carrier Management

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Amazon

3mo ago

  • Job
    Full-time
    Senior Level
  • Logistics
    Business, Operations & Strategy
  • Barcelona

AI generated summary

  • You need a bachelor's degree, supply chain experience, advanced Spanish and English, strong Excel and SQL skills, program management experience, and a track record of process improvement.
  • You will manage carrier relationships, drive performance improvements, plan capacity, conduct business reviews, and collaborate cross-functionally across the EU to enhance operational efficiency.

Requirements

  • Bachelor's degree
  • Experience in supply chain
  • Advanced proficiency in written and verbal Spanish and English
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience in program or project management
  • Experience working cross functionally with tech and non-tech teams
  • Experience in defining and implementing process improvement initiatives using data and metrics

Responsibilities

  • Handle the business relationships with carriers spanning resolution of operational issues to supporting commercial and contractual negotiations.
  • Promote continuous improvement initiatives with performance team, carriers, operations to improve safety, cost efficiency, reliability, high standard service and sustainability.
  • Cross-functional work with the Supply Chain, Warehouses and the Retail organizations to determine future demand for Transportation resources. Translate the aforementioned into accurate capacity plans and define market strategy and budget planning along with senior Finance partners.
  • For each Line Haul supply program available in the region, build strategy and carrier allocation, secure sufficient capacity especially for Prime week and Peak season and overall drive success on costs, reliability, services, safety.
  • Maintain accurate reporting on key metrics for the market, prepare and conduct regular business reviews with leadership and internal stakeholders (WBR/MBR/QBR)
  • Work across the EU in a cross-functional environment.
  • Experience in driving end to end delivery, and communicating results to senior leadership
  • Experience leading process improvements
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

FAQs

What qualifications are needed for the Carrier Manager position?

A Bachelor's degree is required, along with experience in supply chain and advanced proficiency in written and verbal Spanish and English.

Is experience with Excel important for this role?

Yes, advanced knowledge of Excel, including Pivot Tables and VLookUps, as well as experience with SQL, is necessary for this position.

What type of experience is preferred for a candidate applying for this role?

Candidates should have experience in program or project management, as well as experience working cross-functionally with both tech and non-tech teams.

What responsibilities will the Carrier Manager have?

Responsibilities include managing business relationships with carriers, promoting continuous improvement initiatives, cross-functional planning, building strategy and carrier allocation, maintaining accurate reporting on key metrics, and stakeholder management.

Will I get to work with international teams?

Yes, this role will enjoy cross-regional and international exposure as you work with various teams across the EU.

What kind of initiatives will the Carrier Manager promote?

The Carrier Manager will promote continuous improvement initiatives focused on safety, cost efficiency, reliability, service standards, and sustainability.

Who does the Carrier Manager collaborate with?

The Carrier Manager will work closely with Amazon’s FCs, Sort Centers, Delivery Stations, Supply Chain, Customer Service, Retail, Finance teams, and external service providers.

Is experience in process improvement necessary for this role?

Yes, experience in defining and implementing process improvement initiatives using data and metrics is essential for this position.

What kind of environment does the Amazon Transportation Services (ATS) team work in?

The ATS team works in a fast-paced, collaborative environment that requires constant identification of operational, service, and process improvements.

What is Amazon’s stance on diversity and inclusion in hiring?

Amazon is an equal opportunities employer and believes that employing a diverse workforce is central to its success.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.