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Cashier/Customer Service Associate

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Walmart Canada

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Mississauga

AI generated summary

  • You must have a high school diploma, customer service experience, strong communication skills, cash handling ability, problem-solving skills, and flexible availability including weekends.
  • You will greet customers, process transactions, assist with inquiries, maintain a clean checkout area, handle returns, and collaborate with team members to enhance customer satisfaction.

Requirements

  • High school diploma or equivalent
  • Previous cashier or customer service experience is an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with a strong attention to detail
  • Must be able to handle cash accurately and efficiently
  • Strong problem-solving and multitasking abilities
  • Flexible availability, including weekends and holidays
  • Must be able to lift up to 25lbs and stand for extended periods of time

Responsibilities

  • Greet and interact with customers in a friendly and helpful manner
  • Accurately process transactions at the cash register with efficiency and professionalism
  • Scan and bag items while providing polite and efficient service
  • Maintain a clean and organized checkout area and ensure shelves are fully stocked with bags, receipt paper, and other necessary items
  • Assist customers with returns, exchanges, and other inquiries in a patient and courteous manner
  • Process and verify price check requests
  • Provide accurate product information and answer any questions customers may have
  • Keep up-to-date with current promotions and store policies
  • Follow all safety and security procedures to ensure the well-being of our customers and employees
  • Collaborate with team members to ensure all tasks are completed in a timely and efficient manner
  • Continuously strive to meet and exceed sales targets and customer satisfaction goals
  • Any other duties as assigned by the store manager

FAQs

What is the primary responsibility of a Cashier/Customer Service Associate at Walmart Canada?

The primary responsibility is to create a positive and welcoming shopping experience for customers by greeting them, processing transactions accurately, and providing assistance with inquiries and returns.

What qualifications are required for this position?

A high school diploma or equivalent is required. Previous cashier or customer service experience is considered an asset.

Is previous experience necessary for this role?

While previous cashier or customer service experience is an asset, it is not strictly necessary, as training will be provided.

What skills are essential for success in this position?

Excellent communication and interpersonal skills, strong attention to detail, problem-solving abilities, and the ability to multitask in a fast-paced environment are essential for success in this position.

Are there any physical requirements for this job?

Yes, candidates must be able to lift up to 25lbs and stand for extended periods of time.

What does the training process look like for new hires?

New hires will receive training to familiarize themselves with store policies, customer service expectations, and cash register operations to ensure they are prepared for their role.

What is the expected work schedule for this position?

The Cashier/Customer Service Associate position requires flexible availability, including the possibility of working weekends and holidays.

Are there opportunities for advancement within the company?

Yes, Walmart believes in promoting from within and offers opportunities for growth and development, potentially leading to roles such as customer service supervisor or department manager.

What are the main tools and systems I will be using in this role?

You will be using a cash register to process transactions, as well as a scanning system for items. Familiarity with these systems will be part of the training.

How does Walmart Canada ensure safety and security for employees and customers?

Walmart Canada has established safety and security procedures that all employees must follow to ensure the well-being of both customers and staff.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.