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Cast Coordinator - Contract

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The Walt Disney Company

2mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Creative Arts & Fashion
  • Toronto

AI generated summary

  • You need 3+ years in a similar role, post-secondary education, strong communication and organizational skills, full computer literacy, and flexibility for a busy schedule.
  • You will coordinate performer logistics, manage travel and housing, ensure compliance with safety training, handle sensitive information, and communicate updates to production teams.

Requirements

  • 3+ years’ experience working in similar role or capacity.
  • Post-Secondary education in administration, events management, or arts management.
  • Understanding of the Performing Arts and or Cruise Industry considered an asset.
  • Ability to assess and manage competing and changing priorities in a fast-paced environment.
  • Strong communication, organizational, administrative and problem-solving skills.
  • A solution seeker with the ability to troubleshoot and thrive under pressure.
  • Enjoys being part of an exciting, busy team.
  • Understands information flow and potential impacts.
  • Full computer literacy - PowerPoint, Excel, Smartsheet, Microsoft applications etc. Experience with SAP is an asset.
  • Able to work with a flexible and fluid production schedule including weekends and long days during busy periods.

Responsibilities

  • Responsible, respectful and confidential handling of company and performer information.
  • Coordinate Performer arrivals, departures, housing including correspondence.
  • Understanding of current travel requirements including Visas, Passports and border crossings.
  • Constant monitoring of email for updates relating to cast contract dates, vendor needs, operational changes with an attention to detail and accuracy so as to take appropriate action.
  • Flag and communicate important updates to core production/creative teams, and shipboard/technical teams in a clear, concise and timely manner.
  • Partner, with casting and recruiting, travel, housing, safety and entertainment operations locally, in Orlando, and aboard the Disney fleet of ships.
  • Coordinate travel for performers including returning crew letters for non-US cast.
  • Team travel assistance including IRGS booking and troubleshooting. Scope to include local and visiting production teams as needed.
  • Maintain performer photo library and disseminate for production teams.
  • Administrative support in relation to: performer pay process; Toronto cast housing; local and remote ground transportation; injury reporting and processing.
  • Create and maintain WhatsApp communication group for immediate cast advisory requirements.
  • Delivering key information, expectations and sensitive information to cast where required.
  • Oversight, tracking and execution of required company meetings & courses such as Welcome Meetings, Traditions, in-person facility safety, shipboard safety & security training, and Human Resources compliance as required.
  • Costume fittings travel arrangements, tracking, and fulfillment.
  • Transition logistics including Personal Safety Training arrangements for DCL certificate verification prior to embarkation.
  • Continuous improvement to develop and implement smart systems to advance the goals of the business.
  • Maintain accurate and up to date cast housing and travel records including IRGS blocks and BGA requirements.
  • Maintains and updates swipe keys and facility access cards for cast, core team and visitors.
  • Safety Management System (SMS) – Responsible for upholding the general safety management responsibilities in the SMS within the areas under their control.
  • Saturday and overtime coverage when required.
  • Special projects, occasional travel, assignments and duties as required.

FAQs

What is the location of the Cast Coordinator position?

The Cast Coordinator position is based in Toronto, Ontario, Canada.

What are the key responsibilities of the Cast Coordinator?

The key responsibilities include coordinating performer arrivals and departures, managing travel and housing arrangements, monitoring cast contract updates, and providing administrative support related to performer pay and safety training.

What qualifications are required for the Cast Coordinator role?

The qualifications required include 3+ years of experience in a similar role, post-secondary education in administration, events management, or arts management, strong communication and organizational skills, and full computer literacy.

Is experience in the performing arts or cruise industry considered an asset?

Yes, an understanding of the performing arts or cruise industry is considered an asset for the role.

Are there any specific computer applications I need to be proficient in?

Full computer literacy is required, specifically in PowerPoint, Excel, Smartsheet, and Microsoft applications. Experience with SAP is also an asset.

Will the Cast Coordinator be required to work weekends?

Yes, the Cast Coordinator should be able to work with a flexible and fluid production schedule, including weekends and long days during busy periods.

Does the company provide equal employment opportunities?

Yes, the company proudly provides equal employment opportunities to all employees and applicants.

Are accommodations available for candidates with disabilities during the selection process?

Yes, accommodations are available upon request for candidates participating in any aspect of the selection process.

What type of projects might the Cast Coordinator be involved in?

The Cast Coordinator may be involved in special projects, occasional travel, and additional assignments and duties as required.

Will I be responsible for maintaining performer records?

Yes, maintaining accurate and up-to-date cast housing and travel records is one of the responsibilities of the Cast Coordinator.

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The Walt Disney Company

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!