FAQs
What is the main responsibility of a Casual Sales Assistant at Evans Cycles?
The main responsibility is to provide exceptional customer service and assist customers in finding the right bicycles, accessories, and equipment to meet their cycling needs.
What qualifications are required for the Sales Assistant position?
Candidates should have strong customer service skills, a willingness to develop product knowledge related to bicycles and accessories, sales experience, and basic cash handling skills. Additionally, an interest in cycling trends and technologies is beneficial.
How does the role involve customer interaction?
The Sales Assistant is responsible for greeting and assisting customers in a friendly and professional manner, answering questions, and providing guidance on product selection to meet their needs.
Is there a focus on sales in this position?
Yes, the Sales Assistant is expected to actively engage with customers, identify their needs, and recommend appropriate products, including upselling and cross-selling to meet sales targets.
What are the stock management duties involved in this role?
Duties include assisting with inventory management, restocking shelves, checking stock levels, and reporting any discrepancies.
Will the Casual Sales Assistant be handling cash and payments?
Yes, the role involves accurately handling cash, credit card transactions, and other payment methods at the point of sale.
What does merchandising entail in this position?
The Sales Assistant will assist with store merchandising by ensuring that products are displayed attractively and organized in the store.
Are there any safety protocols to follow in this role?
Yes, the Sales Assistant is responsible for promoting and adhering to safety protocols, including ensuring that customers are fitted with appropriate safety gear.
Are there guaranteed hours of work for this position?
No, this role has no guaranteed hours; hours can vary from week to week, and there may be weeks with no hours offered.
What type of environment does Evans Cycles promote?
Evans Cycles promotes a knowledgeable, passionate, and value-driven environment, rooted in its history as a local bike shop while operating nationwide and globally.