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Casual Sales Assistant - Flannels

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Frasers Group

15d ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Belfast
  • Quick Apply

AI generated summary

  • You must have excellent communication, teamwork, and customer focus. Be energetic, confident, fashion-conscious, and flexible with a professional, enthusiastic attitude.
  • You will greet customers, assess their needs, recommend products, process transactions, provide store information, ensure high service standards, maintain store presentation, and follow company policies.

Requirements

  • - Excellent communication skills
  • - Able to work effectively within a team environment
  • - Customer focused
  • - High level of personal energy to drive projects to completion
  • - Confident and assertive
  • - Positive and enthusiastic with a can do attitude
  • - Passion for fashion retail
  • - Professional manner
  • - Fashion conscious and trend aware
  • - Flexible and reliable

Responsibilities

  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • Ask open questions to find out customers needs
  • To recommend, select and locate the correct merchandise for the customers needs
  • To provide information about in store offers, promotions and store cards
  • To receive and process cash and card transactions
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times
  • Guarantee a high level of customer service at all times
  • Educate and guide customers about Flannels, the brands and the product we sell
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all Flannels policies and procedures at all times

FAQs

What is the primary role of a Casual Sales Assistant at Flannels?

The primary role of a Casual Sales Assistant at Flannels is to provide exceptional customer service by greeting customers warmly, understanding their needs, recommending merchandise, and maintaining store standards.

Is this position full-time or part-time?

This role is casual and does not guarantee hours of work, meaning hours can vary from week to week and there may be weeks without offered hours.

What qualifications are needed for this role?

The ideal candidate should possess excellent communication skills, be customer-focused, and be able to work effectively within a team. Additionally, a passion for fashion retail and a professional manner are important personal qualities.

What does a typical day look like for a Casual Sales Assistant at Flannels?

A typical day includes greeting and assisting customers, processing transactions, staying updated on product knowledge and trends, ensuring a customer-friendly environment, and maintaining store standards.

Are there opportunities for career advancement in this position?

While the role of Casual Sales Assistant is entry-level, there may be opportunities for career advancement based on performance and the company's growth.

What personal qualities are desirable for a Casual Sales Assistant?

Desirable personal qualities include high energy levels, confidence, a positive and enthusiastic attitude, fashion consciousness, trend awareness, and reliability.

How does Flannels approach customer service?

Flannels emphasizes providing a high level of customer service, educating customers about the brands and products, and ensuring a customer-friendly environment at all times.

Will I need to know about the product range before starting?

It is important to have knowledge of the latest trends and product information, but training will typically be provided to ensure you are fully informed.

Is there a dress code for the Casual Sales Assistant role?

While the job description does not specify, it is likely that a professional and fashion-conscious appearance is expected, reflecting Flannels' luxury brand image.

Frasers Group

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.