FAQs
What does the Category Executive - Footwear role involve?
The role involves business development, seller/brand onboarding, relationship management, category understanding, customer NPS management, monitoring operational metrics, sales data analysis, vendor negotiations, sales planning, inventory management, and coordination with various stakeholders.
Is experience in footwear necessary for this position?
While experience in footwear can be beneficial, we value diverse backgrounds and skills relevant to business development and category management.
What skills are important for a Category Executive - Footwear?
Important skills include strong analytical abilities, negotiation skills, relationship management, a deep understanding of the footwear market, and excellent communication skills.
How does the role impact customer satisfaction?
The Category Executive is responsible for managing Customer NPS by delivering high-quality products and experiences that meet customer expectations.
What metrics will I be responsible for monitoring?
You will monitor operational metrics like O2S, EDD, perfect order, and seller performance to ensure efficient operations.
What types of relationships will I need to manage in this role?
You will maintain relationships with key internal stakeholders, brands, sellers, and vendors to ensure smooth operations and collaboration.
How often will I need to analyze sales data?
Analyzing sales data is an ongoing responsibility, especially in preparation for forecasting and planning for future demand, as well as monitoring event and non-event sales.
What is the focus of the marketplace monthly sales plan?
The focus is on managing and meeting top-line targets for assigned accounts while ensuring an optimum level of inventory from sellers across multiple locations.
Will I be collaborating with other departments?
Yes, you will coordinate closely with Finance, Operations, and Logistics stakeholders to ensure alignment and efficiency in managing the category.
What is the primary goal of the Category Executive - Footwear?
The primary goal is to drive business growth within the footwear category while enhancing customer satisfaction and operational performance.