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Charlotte Tilbury, Assistant Business Manager, Full Time

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Cork

AI generated summary

  • You need retail management experience, a passion for beauty, commercial acumen, people management skills, and strategic planning experience.
  • You will drive financial results, set sales targets, coach the team, enhance customer service, maintain visual standards, and foster a positive team culture to achieve commercial success.

Requirements

  • Retail management experience
  • A genuine passion for the beauty industry.
  • Commercial acumen
  • People management experience.
  • Strategic planning experience

Responsibilities

  • Drive financial results in store to meet and exceed targets and key performance indicators.
  • Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
  • Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
  • Lead by example to promote exceptional customer service and creating a customer experience.
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
  • Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
  • Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
  • Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
  • Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
  • Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

FAQs

What is the job title for this position?

The job title is Assistant Business Manager at Charlotte Tilbury.

Where is this position located?

This position is located at Brown Thomas Cork.

Is this a full-time position?

Yes, this is a full-time, permanent contract.

What are the main responsibilities of an Assistant Business Manager?

The main responsibilities include driving financial results, supporting the Business Manager, ensuring exceptional customer service, coaching the team, maintaining visual merchandising standards, and implementing development plans.

What qualifications are required for this role?

The qualifications include retail management experience, a genuine passion for the beauty industry, commercial acumen, people management experience, and strategic planning experience.

What training is provided for new hires?

New hires receive a structured induction program called Charlotte’s Magic Academy, which trains them on all aspects of the role necessary for providing a red carpet customer experience.

What career development opportunities are available?

The company offers structured career development with support from industry experts to explore learning potential and career goals.

Are there any exclusive benefits for employees?

Yes, employees receive exclusive product launches, a full Charlotte Tilbury Look upon completing the Magic Academy, access to LifeWorks, as well as life assurance and team sales incentives.

Is diversity and inclusion valued at Charlotte Tilbury?

Yes, Charlotte Tilbury values diversity and inclusion by encouraging and hiring individuals from diverse backgrounds, cultures, voices, beliefs, and perspectives.

How can I learn more about working at Charlotte Tilbury?

You can learn more about life at Charlotte Tilbury Beauty by following their LinkedIn page.

Reinventing Retail

Retail & Consumer Goods
Industry
1001-5000
Employees
1843
Founded Year

Mission & Purpose

Brown Thomas Arnotts is Ireland's leading luxury fashion retailer. We're a retail world built on iconic firsts, famed for the creativity that touches our brands, buildings and experiences. We’re always challenging ourselves to make every experience more special and unique for our customers and our people. Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. Discover more about Brown Thomas Arnotts' Vision, Purpose & Values by visiting our Life page. Brown Thomas Established in 1849, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty. Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind. There are five iconic Brown Thomas department stores in Dublin, Dundrum, Cork, Limerick and Galway and one BT2 branded fashion store in Blanchardstown Shopping Centre. Arnotts Arnotts is Ireland’s oldest and largest department store having opened its decorative, brass-clad doors way back in 1843 and since then has developed the premises into the 300,000 sq. foot store as it stands today. A reliable family favourite with both Irish and international visitors, Arnotts boasts a broad collection of designer brands in fashion, beauty, homewares and more. The store is also home to numerous restaurants, and an unparalleled range of in-store services. Named Best "Nation Store of the Year" at the Retail Excellence Awards Named "Retail of the the Year" at the Retail Excellence Awards