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Chief of Staff

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Deliverect

21d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • New York

AI generated summary

  • You need a bachelor's in business or related field, 5+ years in revenue or sales ops, strong analytical skills, project management ability, and proficiency in Excel and CRM tools.
  • You will analyze data, improve processes, manage projects, foster collaboration, ensure operational efficiency, support executives, and drive revenue strategies across teams.

Requirements

  • Bachelor's degree in business administration, economics, or a related field.
  • 5+ years of experience in revenue operations, sales operations, or a similar role.
  • Proven experience in data analysis, reporting, and process improvement.
  • Strong project management skills and the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills.
  • Advanced proficiency in Excel, Salesforce, and other relevant tools.
  • Experience with CRM systems and marketing automation platforms (e.g. HubSpot).
  • A strong understanding of sales and marketing principles.
  • A passion for data-driven decision-making and continuous improvement.

Responsibilities

  • Data Consolidation and Analysis
  • Consolidate and analyze data from multiple sources to identify trends, opportunities, and areas for improvement.
  • Conduct in-depth data analysis to uncover insights and support strategic decision-making.
  • Process Improvement and Project Management:
  • Identify and implement process improvements to optimize sales, marketing, account management and customer success operations.
  • Lead cross-functional projects, such as sales enablement initiatives, marketing campaign optimizations, and billing process improvements.
  • Develop and execute project plans, track progress, and ensure timely delivery of results.
  • Cross-Functional Collaboration:
  • Foster strong relationships and collaboration between sales, partnerships, account management, customer success, finance, and marketing teams.
  • Facilitate communication and alignment on shared goals and objectives.
  • Resolve cross-functional issues and conflicts to ensure smooth operations.
  • Research and Analytics:
  • Develop and implement data-driven strategies to improve revenue performance.
  • Provide actionable insights to drive sales, marketing, account management and customer success initiatives.
  • Operational Excellence:
  • Ensure data accuracy and integrity across all systems and processes.
  • Maintain a high level of operational efficiency and effectiveness.
  • Identify and implement automation opportunities to streamline workflows.
  • Executive Support:
  • Prepare presentations, reports, and other materials for the VP of Americas.
  • Provide strategic recommendations and insights to drive business growth.
  • Communicate effectively with stakeholders at all levels of the organization.

FAQs

What qualifications are required for the Chief of Staff position?

A Bachelor's degree in business administration, economics, or a related field, along with 5+ years of experience in revenue operations, sales operations, or a similar role, is required.

What are the main responsibilities of the Chief of Staff?

The Chief of Staff will be responsible for data consolidation and analysis, process improvement and project management, cross-functional collaboration, research and analytics, ensuring operational excellence, and providing executive support to the VP of Americas.

Is experience with CRM systems necessary for this role?

Yes, experience with CRM systems and marketing automation platforms, such as Salesforce and HubSpot, is essential for this role.

What tools should a candidate be proficient in?

Candidates should have advanced proficiency in Excel, Salesforce, and other relevant tools used in data analysis and operations.

Is there a focus on diversity and inclusion at Deliverect?

Yes, Deliverect is committed to creating an inclusive and diverse workplace and actively encourages applications from underrepresented individuals.

What opportunities for professional growth does Deliverect offer?

Deliverect invests in employee growth with a dedicated learning budget and clear learning pathways.

Does Deliverect provide support during the recruitment process?

Yes, candidates can reach out for assistance or support during the recruitment process, especially if they require accommodations due to a disability.

Is relocation support offered for this position?

No, Deliverect currently cannot offer financial support for relocation or travel assistance.

What is the work culture like at Deliverect?

Deliverect fosters a performance-driven culture where contributions are valued over time spent, promoting autonomy and flexibility in achieving results.

How important is data-driven decision-making for this role?

Data-driven decision-making is crucial, as the Chief of Staff will develop and implement strategies based on data analysis to improve revenue performance.

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Deliverect

Online Orders. Simplified.

Technology
Industry
201-500
Employees
2018
Founded Year

Mission & Purpose

Deliverect simplifies restaurant operations by integrating online orders from various platforms directly into their existing POS systems. Their ultimate mission is to streamline the management of digital orders, reducing manual tasks and errors for restaurants. The company’s purpose is to enhance operational efficiency and improve the overall ordering experience for both businesses and customers, enabling restaurants to focus more on service and less on administrative burdens.

Culture & Values

  • To infinity and beyond

    Our purpose is to be the backbone of global online food ordering and delivery. We help businesses of all sizes with their online channels by solving their biggest operational pain points. Our ambitions, too, are big and bold: we want to empower restaurants around the world to set up online food ordering, connecting them to their customers. On top of that we want to build a happy and loyal customer base as we go.

  • Be captain of your own rocket ship

    We want our team members to be happy and proud to work here, and to take ownership of their job. Our employees are given a lot of freedom to decide how to get the work done - without constant supervision. This doesn’t mean a free ride - we are big on results and focus on numbers. We take pride in this approach, trusting each team member to do their part and ask for help or guidance when needed.

  • Individually, we are one star. Together, we are a galaxy

    Helping each other when someone reaches out and collaborating to solve problems comes naturally in our company. We are a team because we respect, trust and care for each other. Our workplace is a safe haven, where we have honest, open communication, and everyone feels comfortable sharing both positive and constructive feedback.

  • Stars are made to sparkle

    In our company, we combine work and pleasure. Therefore, celebrating success is a Deliverect cornerstone. Additionally, we believe fun is also about getting acknowledged for good work, giving each other compliments and showing appreciation. We magnify each other’s strengths, not weaknesses.

  • An astronaut on the ground is safe, but that’s not what they are meant for

    At Deliverect, there’s always room for creative ideas and suggestions, no matter the subject. If you’re onto a new innovative concept, there’s no one stopping you to take the initiative. Don’t think outside the box, simply think like there is no box: your only limit is your imagination!

  • Shoot for the moon, even if you miss you'll land among the stars

    We don’t expect everyone to know everything, but we do appreciate those willing to learn and to try and dare new things, even if you make mistakes. As long as your learn from your experience and you keep communicating openly with the customer and the team, we’ll always have your back.