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Chief of Staff, Global Product Solutions

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PayPal

3d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Product
  • Berlin

AI generated summary

  • You need 6+ years in consulting, ops, or strategy; payments/tech expertise; strong analytical skills; excellent communication; business judgment; change management; MS Excel/PowerPoint proficiency; and some travel.
  • You will support leadership by tracking product performance, optimizing strategic projects, enhancing communication, managing budgets, and driving organizational efficiency and engagement.

Requirements

  • 6+ years of strong consulting, operations, product, or strategy experience preferred
  • Industry expertise in payments and / or technology preferred
  • Ability to articulate and manage OKRs and KPIs using metrics to drive performance and provide data in support of key decisions
  • Excellent analytical and problem-solving skills with a history of hands-on, detail-oriented work
  • Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner and translate complex technical matters into terms understood by business professionals
  • Sharp business judgment, ability to see "big picture" and to prioritize
  • Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment
  • Advanced skills in MS Excel, PowerPoint
  • Ability to travel 1-2x per quarter

Responsibilities

  • Act as a thought partner for the team’s SVP and GPS product leadership team
  • Develop materials to facilitate product performance-tracking forums (e.g., OKRs, KPIs) with cross-functional and cross-regional teams
  • Collaborate closely with Finance, Corporate Strategy, and other key cross-functional leaders to optimize economic performance and drive execution phase of strategic projects
  • Create, implement, and drive operating rhythms, relevant artifacts, and team events to enable better communications and engagement up, down, and across functions & teams; optimize cadences, drive agenda and prep for internal team rhythms, management/executive reviews
  • Support the organization's overall financial budget (expense, FTE, etc.)
  • Mature and standardize the way the organization communicates across PayPal
  • Identify and execute organizational efficiency opportunities
  • Comply with and positively influence standards set by CEO Staff
  • Drive strong organizational morale and engagement

FAQs

What is the role of the Chief of Staff in Global Product Solutions?

The Chief of Staff is a highly visible leadership position responsible for facilitating leadership forums, developing strategy execution plans, overseeing critical initiatives, and authoring leadership communications within the Global Product Solutions team.

What qualifications are required for this position?

Candidates should have 6+ years of consulting, operations, product, or strategy experience, preferably within the payments or technology industry. Strong analytical, problem-solving, and communication skills are also essential.

What are the key responsibilities of the Chief of Staff?

Key responsibilities include acting as a thought partner for the SVP, developing materials for product performance tracking, collaborating with cross-functional leaders, driving operating rhythms, supporting budget management, identifying efficiency opportunities, and enhancing organizational communication.

Is travel required for this position?

Yes, the role requires occasional travel, approximately 1-2 times per quarter.

What is the work environment like at PayPal?

PayPal offers a balanced hybrid work model, which typically includes 3 days in the office for collaboration and 2 days that can be worked from home or any PayPal office.

What values guide PayPal's operations?

PayPal's operations are guided by core values of Inclusion, Innovation, Collaboration, and Wellness, ensuring a team-oriented approach that focuses on customer needs and community well-being.

Are there opportunities for professional development and engagement within the company?

Yes, the Chief of Staff role involves maturing the operating model of the Global Product Solutions team and driving strong organizational morale and engagement, which indicates a focus on professional development.

Does PayPal provide equal employment opportunities?

Yes, PayPal is committed to equal employment opportunity and provides reasonable accommodations for qualified individuals with disabilities. The company values diversity and inclusivity in its workforce.

What benefits does PayPal offer its employees?

PayPal offers a flexible work environment, employee share options, health and life insurance, and a variety of other benefits aimed at supporting the financial, physical, and mental health of its employees.

How is organizational performance tracked in this role?

Performance is tracked using metrics such as OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators), which are articulated and managed to drive performance and support key decisions within the organization.

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PayPal

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

PayPal is a prominent financial technology company that facilitates online payments and money transfers for individuals and businesses. Their fundamental objective is to empower seamless and secure digital transactions, enabling people to manage their financial lives more efficiently in an increasingly interconnected world. At its core, PayPal strives to be the bridge that connects people with the global economy, offering accessible and convenient solutions to move and manage money, ultimately promoting financial inclusion and empowerment.