FAQs
What is the primary role of the Children Looked After Health Team Administrator?
The primary role is to provide operational support to the CLA Health Team, ensuring that referrals for Children Looked After (CLA), prospective carers, and adoptions are processed in accordance with statutory guidance and legislation.
What type of environment will the administrator be working in?
The administrator will be working in a busy office environment, requiring good organizational skills and attention to detail.
Will the post holder be responsible for maintaining confidentiality of patient data?
Yes, the post holder will be expected to maintain confidentiality in all aspects of patient data.
What specific clerical or administrative tasks will the administrator handle?
The administrator will handle tasks such as efficient referral processing, appointment bookings, data management, secretarial support to clinical staff, and uploading and distributing confidential reports.
Who will the administrator work under in the Children Looked After Health Team?
The administrator will work under the direction of the Admin Lead & CLA Named Nurse.
How does the organization view staff engagement and satisfaction?
The organization values employee satisfaction highly, as evidenced by recognition as the 'Best Place to Work for Employee Satisfaction' by the Nursing Times in 2018 and high scores in the NHS Staff Survey results.
What opportunities are there for professional development within this role?
While specific opportunities for professional development are not listed, the organization emphasizes belonging and support, which typically fosters growth and skill enhancement within roles.
What type of communication skills are required for this position?
The position requires efficient and respectful communication with a variety of people, which is crucial for managing the patient pathway effectively.
Is experience in community healthcare preferred for this role?
While not explicitly stated, experience in community healthcare may be beneficial given the nature of the work and the emphasis on personalized care.
What is the significance of the role within the overall healthcare service?
The role is significant as it supports the delivery of personalized care that helps children retain their independence, which is a core value of community healthcare services.