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City General Manager Munich

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You should have extensive experience in consumer goods, retail, or e-commerce, plus cross-functional expertise in acquisition and marketing. Strong leadership and local market knowledge are essential. Fluent in English and German.
  • You will manage PL for Munich, drive growth, lead cross-functional initiatives, adapt marketing strategies, monitor city performance, and ensure initiatives align with KPIs for customer satisfaction.

Requirements

  • Mehrjährige Erfahrung in der Konsumgüterindustrie, im Einzelhandel oder im E-Commerce, mit einem starken Hintergrund in der Verwaltung von PLs oder ähnlicher Verantwortung.
  • Nachgewiesene Erfahrung in einer funktionsübergreifenden Rolle, mit einem tiefen Verständnis für Akquisition, Marketing und Kundenservice.
  • Auspraegtes Verständnis für datengesteuerte Entscheidungsfindung und KPI-Management.
  • Hervorragende Führungsqualitäten mit einem kooperativen Ansatz und einer unternehmerischen Denkweise.
  • Auspraegte lokale Kenntnisse der Lebensmittellieferlandschaft und der Kundenerwartungen in Berlin.
  • Fließende Englisch-, und Deutschkenntnisse sind erforderlich.

Responsibilities

  • Du verantwortest die PL für die dir zugewiesene Stadt (München) und triffst strategische und taktische Entscheidungen, um Wachstum, Kundenbindung und Marktanteile zu steigern.
  • Du leitest funktionsübergreifende Initiativen, die die lokalen Bedürfnisse mit den allgemeinen Unternehmenszielen in Einklang bringen, von der Akquisition hochwertiger Restaurants bis zur Optimierung der Logistikleistung.
  • Du arbeitest mit lokalen Stakeholders zusammen, um Marketing- und Akquisitionsstrategien an das stadtspezifische Kundenverhalten und den Wettbewerbsdruck anzupassen.
  • Du berichtest direkt an den General Manager Key Cities und arbeitest mit dem Business Steerer zusammen, um die Leistung der Städte zu überwachen und die Strategien auf der Grundlage datengestützter Erkenntnisse anzupassen.
  • Du leitest sprint basierte Planungssitzungen und stellst sicher, dass alle Initiativen zu KPIs auf Stadtebene beitragen, die auf Kundenwachstum, -zufriedenheit und -rentabilität ausgerichtet sind.

FAQs

What is the primary responsibility of the City General Manager in Munich?

The primary responsibility is to manage the city-specific strategy for Munich, ensuring success in performance, customer satisfaction, and profitability across key areas such as acquisition, account management, marketing, and logistics.

What qualifications are required for this position?

Candidates should have several years of experience in the consumer goods industry, retail, or e-commerce, with a proven background in managing product lines or similar responsibilities, as well as a strong understanding of acquisition, marketing, and customer service.

Do I need to speak both German and English for this role?

Yes, fluency in both German and English is required.

What type of work culture does Just Eat Takeaway.com promote?

The company promotes an inclusive culture that values diversity and encourages all employees to feel like they belong and can perform their best every day.

Is there a performance review process in place?

Yes, there is an open feedback culture complemented by regular performance reviews.

What benefits are offered for this position?

The position includes an attractive compensation package, a permanent contract, monthly meal credits, a company pension scheme with employer contributions, access to various learning opportunities, and team events among other perks.

What experience is needed in a cross-functional role?

Candidates should have demonstrated experience in a cross-functional role, with a strong understanding of how to align local market needs with overall company goals.

Is the working environment collaborative?

Yes, the role requires excellent leadership qualities with a cooperative approach to encourage team collaboration across different functions.

What is the process for applying for this position?

Interested candidates are encouraged to apply directly through the Just Eat Takeaway.com career page, where they can also find more information about the company culture and employee experiences.

Technology
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

Just Eat Take​away​.com is a lead­ing glob­al online food deliv­ery mar­ket­place, con­nect­ing con­sumers and restau­rants through our plat­form in 20 coun­tries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table.

Culture & Values

  • #Lead

    We’re proud to be a global leader in the online food delivery market. Not just in restaurant choice and order numbers, but also by creating innovative and sustainable solutions.

  • #Deliver

    We deliver more than just fantastic food, both to our customers and ourselves. We work together to ensure success and grow our business.

  • #Care

    We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.

Benefits

  • Our Mental Health First Aiders

    Our global community of Mental Health First Aiders (MHFA’s) support our mission to create a healthy and safe working environment at JET by encouraging people to speak up about their struggles and about their wellbeing in an open and positive way.

  • Wellbeing Coaching

    ​​​Sometimes we need a helping hand to achieve our wellbeing goals or to make positive lifestyle changes. At JET, employees have access to a global network of wellbeing coaches to support them to make small changes that lead to big improvements for their wellbeing.

  • Employee Assistance Programme

    We have our confidential Employee Assistance Programme that provides our JETers and their family members with access to emotional, financial, legal and other practical support 24/7/365.

  • Training and ongoing campaigning

    We run campaigns, initiatives and training to educate and empower our JETer’s and their managers to not only take care of themselves but also of each other.