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City Lead

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Mindspace

17d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You need 4+ years in team management, 3+ years in sales/customer service, fluent in English and German, and strong communication, analytical, and organizational skills. MBA is a plus.
  • You will lead and develop teams, drive sales and member satisfaction, manage budgets, ensure smooth operations, and liaise with HQ stakeholders while nurturing the brand through PR and events.

Requirements

  • 4+ years experience in managing a team and leading a business unit
  • 3+ year of sales and/or customer service
  • Experience working in international environment - an advantage
  • College degree in Business Management, Economics, Hospitality, Consulting or similar
  • MBA - advantage
  • Strong verbal and written communication skills
  • Proven ability to drive revenue and/or build winning teams
  • Fluent English and German
  • You must be a multi-faceted professional who has dabbled in a variety of fields; A general understanding of team development, sales, marketing, customer service, business, finance and more are a huge advantage & necessary for the growth of MINDSPACE Germany
  • You must be a great communicator who is able to clearly convey messages in written and oral form
  • Analytical skills, organizational skills and good time-management - are key for this position.
  • Experienced working with people & managing cross-functional teams? Good- that’ll take you a far way here
  • Excited about MINDSPACE; you are ready to live, eat and breathe MINDSPACE, spreading the love to everyone you encounter

Responsibilities

  • Lead, grow and develop a team of sales, community and operations managers.
  • Develop and implement profit-driven and cost-effective strategies aligned with building financials, while overseeing in-house expenditures.
  • Together with the Sales Managers, manage sales efforts & implement solutions to improve business performance in the city.
  • Accountable for driving the highest levels of member satisfaction.
  • Accountable for member retention.
  • Work closely with the Operations Manager to ensure operations run smoothly through Berlin branches.
  • Work with local community managers and community associates to ensure high customer satisfaction, and high NPS results.
  • Be the POC for all corporate matters between the German market & MINDSPACE HQ.
  • Monitor budgets, collection, KPIs, and market’s performance.
  • Work closely with various HQ stakeholders, such as HR, Marketing, Legal, Finance etc., in order to make sure goals are met.
  • Nurture Mindspace’s brand through PR efforts, events, and liaison with the Marketing department.

FAQs

What is the primary location for the City Lead position at Mindspace?

The primary location for the City Lead position is Berlin, Germany.

What are the key responsibilities of the City Lead?

The key responsibilities include leading and developing a team of sales, community, and operations managers, implementing profit-driven strategies, managing sales efforts, driving member satisfaction, overseeing operations, and facilitating corporate interactions with Mindspace HQ.

What qualifications are required for the City Lead role?

Candidates should have 4+ years of experience in managing a team, 3+ years of sales and/or customer service experience, and a college degree in Business Management, Economics, Hospitality, Consulting, or a similar field.

Is the ability to communicate in multiple languages required?

Yes, fluency in both English and German is required for this position.

How many years of experience in management is preferred?

A minimum of 4 years of experience in managing a team and leading a business unit is preferred.

What critical competencies are needed for success in this role?

Candidates should possess strong communication skills, analytical and organizational skills, good time management, and experience working with cross-functional teams.

Are there any benefits offered to employees at Mindspace?

Yes, benefits include a generous annual leave allowance, meal benefits via a lunch card, gift vouchers for birthdays and Christmas, access to a mental health app, subsidized public transport subscriptions, and engaging team and end-of-year events.

Is an MBA advantageous for the City Lead position?

Yes, having an MBA is considered an advantage for this position.

What type of work environment does Mindspace promote?

Mindspace promotes a people-centric work environment that encourages learning, growth, and a diverse community.

How does Mindspace support employee wellbeing?

Mindspace supports employee wellbeing through various initiatives, including a mental health app and a focus on employee development within an inspiring work environment.

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Mindspace

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.