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Claims Consultant

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Legal
  • Perth

AI generated summary

  • You need strong communication skills, computer literacy (MS Excel, Outlook, Word), self-motivation, organizational skills, understanding of Workers Compensation, and eagerness to learn.
  • You will manage claims efficiently, collaborate with teams and stakeholders, respond to Council inquiries, and ensure high-quality claims services are delivered on time.

Requirements

  • Strong communication and personable skills.
  • Computer literacy, including intermediate skills in MS Excel, Outlook & Word.
  • Self-motivation and essential organisational skills.
  • Ability to plan and work independently and prioritise workloads.
  • An understanding of the fundamentals of the Workers Compensation and Injury Management Act.
  • A demonstrated eagerness to learn and develop.

Responsibilities

  • Deliver timely work output on the claims management system.
  • Work effectively with your team, internal and external stakeholders.
  • Deal efficiently with Council enquiries.
  • Provide high-quality claims management services.

FAQs

What is the location of this job?

This job is based in Perth.

What is the work arrangement for this position?

This role is a hybrid position that requires working at least three days a week in the office.

What does the Claims Consultant role entail?

The Claims Consultant will provide essential claims management support, manage a small portfolio of Workers Compensation claims, and collaborate with members, clients, and the broader claims team.

Who does the Claims Consultant report to?

The Claims Consultant will support the Senior Claims Consultant and Team Leader.

What are the key responsibilities of the Claims Consultant?

Key responsibilities include delivering timely work output on the claims management system, working effectively with teams and stakeholders, dealing with Council inquiries, and providing high-quality claims management services.

What qualifications are required for this position?

The position requires strong communication and interpersonal skills, computer literacy including intermediate skills in MS Excel, Outlook, and Word, as well as self-motivation and essential organizational skills.

What makes a candidate stand out for this position?

A candidate can stand out by demonstrating the ability to plan and work independently, prioritizing workloads, understanding the fundamentals of the Workers Compensation and Injury Management Act, and showing a demonstrated eagerness to learn and develop.

What benefits does the company offer to its employees?

The company offers professional development opportunities, a vibrant and inclusive culture, various career opportunities, and benefits to enhance well-being.

Are there any background check requirements for this position?

Yes, all offers of employment are contingent upon clear results of a thorough background check including a criminal record check, previous employment history, and financial stability.

Is there a commitment to diversity and inclusion at Marsh?

Yes, Marsh is committed to creating a diverse, inclusive, and flexible work environment that embraces diversity across various characteristics and backgrounds.

Marsh McLennan (NYSE: MMC) brings together 85,000 experts in risk, strategy and people.

Finance
Industry
10,001+
Employees
1905
Founded Year

Mission & Purpose

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.