FAQs
What is the primary responsibility of a Claims Executive?
The primary responsibility of a Claims Executive is to deliver a high-quality and efficient claims service to clients while managing various types of claims including Corporate, Motor (fleet), Property, Liability, Cyber, Travel, and D&O from notification to conclusion.
What qualifications are preferred for this role?
Ideally, candidates should have previous experience in a claims team dealing with Corporate or Commercial clients, and should be ACII qualified or working towards this qualification.
What type of work environment can I expect in this role?
The Claims Executive role involves a busy work environment with a high volume of claims-related administrative tasks, requiring efficient time and workload management.
Will I have direct interactions with clients?
Yes, you will meet with clients regularly to undertake claims reviews and develop strong relationships with them throughout the claims process.
What is expected in terms of claims process management?
Efficient management of the entire claims process from end to end, regardless of claim size, is expected, along with the preparation and presentation of claims reports.
Are there opportunities for professional development in this role?
Yes, the role offers opportunities for professional development, including contribution towards future projects that help evolve the claims service proposition.
How important is teamwork in this role?
Teamwork is crucial, as you will be offering support to the wider Broking team and developing relationships with key stakeholders involved in the claims process both internally and externally.
What skills are essential for success in this position?
Essential skills include strong problem-solving abilities, excellent time management, communication skills, a professional demeanor, and the ability to prioritize work using initiative.
How does this role contribute to risk management?
The Claims Executive will identify claims trends and contribute to risk management efforts, helping to optimize results for clients and improve future claims handling.