FAQs
What is the primary responsibility of a Claims Handler at Kennedys?
The primary responsibility of a Claims Handler at Kennedys is to manage a mixed portfolio of claims made against professionals on behalf of leading insurers, acting under delegated authority for pre-litigated matters from first notification of loss to resolution.
Where is the Claims Handler position based?
The Claims Handler position is primarily based in Taunton, but the role allows for frequent remote work and occasional travel to the office as required.
What type of claims will I be handling in this role?
In this role, you will be handling professional and financial lines claims, including those related to surveyors, engineers, solicitors, construction professionals, medical malpractice, and more.
What skills are required for this position?
Required skills include excellent verbal and written communication, problem-solving and decision-making abilities, self-starter mindset, teamwork, and proficiency in Microsoft Office applications.
How does Kennedys support their Claims Handling team?
Kennedys supports their Claims Handling team by providing a proactive, responsive, and cost-effective claims service and promotes system and process improvement initiatives across the operation.
Is there a focus on client relationship management in this role?
Yes, there is a strong focus on building relationships, developing Kennedys' market recognition, and promoting the Claims Team while ensuring excellent service to insurers and clients.
Will I be expected to work independently or as part of a team?
You will be expected to work as part of a team while also managing your own workload independently.
Is prior experience in claims handling required for this role?
While a guideline on experience is provided, Kennedys encourages applications from candidates with varying levels of experience in claims handling.
What types of clients does the Claims Handler team work with?
The Claims Handler team works with a diverse range of clients including surveyors, engineers, solicitors, construction professionals, insurance brokers, and many others across various sectors.
Are there opportunities for long-term progression in this role?
Yes, this position offers excellent long-term progression opportunities within the Insurance Division at Kennedys.