FAQs
What are the main responsibilities of the Clerical Officer role?
The main responsibilities include storage, retrieval, and archiving of case notes, opening and distributing mail, customer service and patient registration, maintaining filing systems, handling telephone requests for information, updating tracking systems, and providing general support to the Medical Secretarial team.
What qualifications do I need to apply for this position?
Candidates should have good IT skills, excellent communication skills, strong attention to detail, and experience in a busy administrative environment.
Is experience in healthcare administration required for this role?
While not explicitly stated, experience in a similar fast-paced administrative role is essential due to the high volume workload and the need to meet deadlines.
Will I be working independently or as part of a team?
The role requires working effectively as part of a team, while also being able to complete tasks independently when needed.
What is the work environment like?
The work environment is busy, requiring the ability to multi-task and deliver a high standard of service to patients and medical teams.
Who can I contact if I have questions about the job?
You can contact Hannah Hodson, the Deputy Operational Business Manager, via email at Hannah.Hodson@boltonft.nhs.uk or by calling 01204 462418 for any inquiries.
Are there opportunities for training and development in this position?
Yes, the trust values its staff and offers excellent opportunities for further training and development.
Do I need to have prior experience in filing confidential information?
Yes, an understanding of the importance of accurate and timely filing, including handling confidential information, is essential for this role.
How do I apply for the Clerical Officer position?
Specific application instructions are not provided in the description, but typically applications can be submitted through the NHS Jobs website or directly contacting the department for guidance.
Are previous applicants allowed to reapply for this position?
No, previous applicants need not apply for this position.