Logo of Huzzle
  • Job
    Full-time
    Junior (1-2 years)
  • People, HR & Administration
    Healthcare

AI generated summary

  • You must work well under pressure, have strong organizational skills, be adaptable, and possess an outgoing nature. Previous healthcare experience and database proficiency are essential.
  • You will provide clerical support, schedule appointments, communicate with patients and staff, maintain records, input data, set up letter templates, and perform reception duties.

Requirements

  • - Able to work under pressure and in a challenging environment
  • - Enjoy working as part of a lively team
  • - Adaptable and able to cope with an ever changing service
  • - Good organizational skills
  • - Professional
  • - Good team player
  • - Able to work without close supervision and on your own initiative
  • - Accuracy and attention to detail
  • - Outgoing nature and pleasant manner
  • - Displaying tact and diplomacy where necessary
  • - Previous experience in a healthcare setting
  • - Use of patient databases is essential
  • - Some Reception duties will be required

Responsibilities

  • - Provide clerical and admin support which contributes to the smooth running of the breast screening office.
  • - Schedule and book appointments for routine and urgent breast examinations and procedures, ensuring national targets are not breached.
  • - Communicate with patients and all members of the multi-disciplinary team; face-to-face and by telephone.
  • - Maintain record keeping.
  • - Input data onto the Breast screening computer programme.
  • - Set up letter templates.
  • - Perform some reception duties.

FAQs

What are the key responsibilities of the Clerical Officer role?

The key responsibilities include providing clerical and admin support in the Breast Screening Office, scheduling and booking appointments for breast examinations, maintaining accurate records, inputting data into the Breast screening computer programme, and performing some reception duties.

Is previous experience in a healthcare setting required for this position?

Yes, previous experience in a healthcare setting and familiarity with patient databases are essential for this position.

What qualities are important for a successful candidate in this role?

Important qualities include good organizational skills, professionalism, the ability to work as part of a team, adaptability to changing environments, and an outgoing nature with good communication skills.

Is face-to-face interaction with patients required in this role?

Yes, face-to-face interaction with patients and communication with the multi-disciplinary team is an important aspect of this role.

Can I expect to work flexible hours in this position?

Yes, MTW is a flexible working friendly organization and encourages discussions about accommodating flexible working arrangements.

Who can I contact for further information about the job?

You can contact Sally Harper, Superintendent Radiographer, at sally.harper5@nhs.net or by phone at 01622 225768 for further details or informal visits.

What is the working environment like at MTW?

MTW is renowned for providing a supportive working environment, with recognition from employees as one of the top NHS Trusts nationwide and the second-best Trust to work for in the South East, as indicated in the 2024 NHS staff survey.

Is there a deadline for applying for this position?

Yes, please note that this role may close earlier than the original closing date due to high levels of applications, so it is advisable to submit your application as soon as possible.

Science & Healthcare
Industry
5001-10,000
Employees
1998
Founded Year

Mission & Purpose

Maidstone and Tunbridge Wells NHS Trust delivers a variety of healthcare services across its hospitals, including Maidstone Hospital and Tunbridge Wells Hospital. Their mission is to provide high-quality, patient-centered care, focusing on improving health outcomes and patient experiences. They aim to achieve clinical excellence through innovation, compassionate care, and a commitment to continuous improvement.